Category: | Audio Visual Equipment Supplier |
Address: | 280 E Main St, Newark, DE 19711, USA |
Phone: | +1 302-453-0730 |
Site: | audioworksofdelaware.com |
Rating: | 4.3 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM Closed |
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Frederick Tee
First time Ive worked with AudioWorks and Ill definitely be a repeat customer for future installs. I had them work on my RAM 1500. I had them put on an aftermarket rear bumper, since the license plate lights needed to be rewired. They also installed a new exhaust system for me as well as front/back flood lights and hooked it all up to a switch board they put in for me as well. I left my truck there in the morning, and they had it finished soon after opening the following morning. Great, knowledgeable, courteous group of guys. I worked with Darren through the whole process. Received a few calls from them throughout the process because they wanted to make sure everything was done exactly the way I wanted it to on the first go. They also do a lot more than just audio/video/wiring as they have advertised on their site. Just drop an email or a call and see if they can get it done for you since they love working on new projects. Ill definitely be returning in the future when I have some new things I need put on or changed for my baby.
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A Private User
Not a very professional shop. Will not go there again. I try to take the scurity alarm off from my vehicle while still keep my remote work. The store told me over the phone that they can do that. When I dropped my car off, the store said that they cannot take my alarm off while still keep the remote work after looking at my vehicle. They tried to sell me the remote asscess system with the cost of $150. It is not the money issue, the problem is that I have to keep the original remote key( that cannot function as remote but the key) and add another remote pad in the key chain making my key chain very awkward. I checked with another car audio store around, the other store cannot actual took off my alarm off without sacrifying my remote. I told Audio Works about it, they are unhappy and still charge my $30 for the work they are unable to do. As much as sympathy and lack of motivation for the argument, I gave them the money. But I am not very much appreciate their attitude and unethicalness.
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Dede V
I called them to see if they had the car DVD player I needed and they were so nice on the phone that I decided that the 50min drive was well worth it. When I got there they were very prompt in helping me and walked me through my options. I ended up buying a wonderful navigation system with all the radio and extra features! I love the bluetooth option the car picks up my iPhone/iTunes music as soon as I get in the car and I love that! I also love that I can make hands free calls if I need too. I would use them again and will make the drive to have such good customer service! They know everything about car electronics if you need an upgrade to your existing system or just want to treat yourself to something nice. It was an overall very good experience. I just had to call them to help me with something and they were very helpful again. Its nice when a business values the customer! The boss Darin and the young man Joe upfront are great to work with.
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Melinda A. Proctor
I went into Audi works to have an auto-start installed. I was very impressed with the help I received in deciding which level of auto start I wanted. All my options were explained to me with great patience. I had an auto-start installed years ago on another car with another company and their service could not match the service I received at Audio Works. I left a happy customer two weeks ago with Audio Works installation and service! I then returned 2 weeks later to have a Bluetooth system installed in my car. My car already had a system in it,but the microphone was not working properly. Again, time was taken after installation to explained to me what neat things my new Bluetooth system would do! I left excited and pleased. So, I am giving these guys a 5 star because I am a very picky person when it comes to service and I was not disappointed. They are professional and stick to the price they give you no matter what!!
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A Private User
I recently had a remote starter installed in my Kia Serento due to all of the bad weather. When I got my car back I could not tell they were ever in the car. With all of the snow all I had to do is press the remote start button and the car started right up and got toasty warm and started melting the snow and ice off my car. Sometimes I will start it and get a call and not leave right away and the remote starter knows to shut itself off after it warms up so it does not deleat all of my gas. Technology is great and the installation was even better! Give Steve a call - He knows his products!
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Kat Loomer
I live in Washington DC. My sister is in Newark Delaware. I recently purchased a new 2014 Dodge Challenger for my son. He wanted more "bells and whistles". My sister had an "automatic start" installed with Audio Works and was happy. I took his car there and had a GPS/backup system and auto start installed this weekend. It looks like it was done by Chrysler (thats how professional it was!) Darrin was above and beyond helpful and the whole staff was courteous and efficient. I highly recommend Audio Works to anyone...living in Delaware or elsewhere!
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George Kraft
Audio works completed an extremely complex upgrade on my car and I am thankful for time and dedication they took for the install. Most businesses would have turned down the install due to the complexity and risk but Audio Works not only completed the upgrade, they resolved multiple issues going above and beyond to ensure everything worked. While waiting on my car I watched customers come and go and regardless of the job, there was no doubt that my experience is not the exception, its the norm.
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Isaac Harsh
I have worked with these guys three times for my Audi and new speakers. They are very helpful and knowledgeable and have given me some good deals on some new speakers and amps. They install in a pretty timely manner, but the first time i got my front speakers installed I felt it took a little too long. I may have spent a little too much money, but hey, I need to self indulge every once in a while right?
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cheri herrin
Was able to make an appointment on a Sunday which was helpful since my anniversary was on a Sunday & the stereo was a gift for my bf. The employees were knowledgeable and friendly & when they said they would call back after doing some research...they did! Prices were reasonable & installation was super quick and done right! Would definitely recommend Audio Works!
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StarSailorXIV
The people at Audio Works are excellent people. They are very knowledgeable, and patient with me on every little detail I ask them about. They also took the initiative right away so that I could leave with everything working perfectly. In all, I am absolutely going to use them for all of my audio needs and I am already recommending them to everyone I know.
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Robert Badolato
I have had Darren and the crew at Audio Works do work on 3 of my vehicles. They never disappoint. I have also sent customers their way and the feedback has always been stellar. Friendly people, great work and fair prices...you cant ask for anything else from a business.