Category: | Cell Phone Store |
Address: | 495 Union St #2010, Waterbury, CT 06706, USA |
Phone: | +1 203-591-5517 |
Site: | att.com |
Rating: | 2.9 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM |
AM
Amanda Dan
Honestly this location doesnt even deserve 1 star. I wanted to transfer services..I originally had sprint but wanted to go on at&ts go plan. The guy there was not any help at all. He put a random sims card in my phone and told me it wont work that a sprint phone has to stay with sprint and let me leave without wanting to help ...that was complete bull because I went to the AT&T store at the Bristol location and the guy there was sooooo much help. I was able to switch and he gave me steps to take to do so. Obviously inexperienced at this location and NOT willing to help customers.
FR
Fran Delfino
Picked up a new Blackberry PRIV last Sunday. I didnt have an appointment, and being 2 weeks before Christmas, the store was very busy. I was greeted when I walked in, they got my information, and within 5 to 10 minutes, a salesman, Vincent, approched. He showed me some of the features on the phone, then added it to my AT&T account, which took another 10 minutes. I always go to this store, and have never been disappointed. Definitely gets a five star rating. By the way, the new PRIV is light-years ahead of the other Androids.
EI
Eileen Rollins
The WORST customer service on the planet. After a lengthy wait to activate phones Joel said he was unable to transfer our data but the phones worked. Joel is either a liar or incompetent. The phones did not work. Stay away from that store and go to the East main 1st retailer. I will stick needles in my eye before I ever set foot in that store again!
TE
Tela Ali Bigi
Worst customer service in this location. Unbelievable that any of these people have jobs. They dont care about customer service at all. SAD!
AN
Anthony Tamborra
nobody in the place spoke English it was extremely loud an unprofessional. will not be going back to this location
JO
John Johnston
Doing this review as I wait....always at least 15-20 minute wait, service is decent when you do get someone
ER
ernie ehrenreich
Nice store and friendly sales people.
A
A Private User
Jared was very helpful.
ST
Stupid Pancakes
They gave me a cookie