Category: | Bicycle Store |
Address: | 1817 Main St #202, Longmont, CO 80501, USA |
Phone: | +1 303-774-0506 |
Site: | acmebicycles.net |
Rating: | 4.8 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed |
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Eileen Hanrahan
I highly recommend Acme Bicycles for seasoned cyclists and families alike. My family and I have had 3 excellent experiences with Pete and Acme Bicycles since we moved to Longmont. Every time, I’ve rolled out of the friendly local shop with that refreshing (but rare) feeling of comfort and satisfaction - with a twist of giddy. Best part is how genuine and knowledgeable Pete is - and committed to helping find the right fit for every rider. I’ve had my mountain bike spruced up, my road bike tuned and most recently found the perfect bike for my 12 year old. My daughter came into the shop with a narrow idea of what she wanted. Pete spent time educating both of us on the options, and most importantly – asking questions to learn about our riding plans for today and in the future. My Tween appreciated feeling like her goals and interests were truly cared about – as did I – in seeking a safe, memory-making, wise investment. Pete set my daughter up with a helmet and a test drive, and the decision was easy from there. The service topper was how Pete added a kickstand and water bottle cage to the new bike while we ran errands. Love that look of giddy comfort on my daughter’s face when we ride!
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Sherry Ding
I will have to agree with everyone comments and rating on ACME. I was treated like a human being who is a valued customer. The level of respect and customer service was satisfaction guaranteed. I decided to go to ACME because I previously went to a local bike shop that made me felt ignorant about fixing and getting my bike fix as if I was a barrier. I will never go to that shop again so that is how I found ACME. I was very nervous and hesitant when I call ACME due to previous experience with other shops. I need my bike fix for Bike to Work day so I called ACME and asked about the issues with my bike. Immediately they told me that what they were able to do and that they hardly ever have customers leaving the store without something they need. It was absolutely true for my experience. I took my bike in and they were able to fix it within an hour. Richard help me from the beginning until the end. From the phone call, the visit and educating me about the issues with my bike, I am very thankful for him and his service. I will be doing business with ACME from now on and no one else.
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David Waters
I have been using Acme for parts and service for a little over a year. About a month ago, I had a flat and needed to replace an inner tube. I purchased two at the time so as to have a spare if I needed it. Last week, my other tire went flat and I needed to replace it on the side of the road. In the process of changing the tube, I lost one of the springs on my quick release. Not only did I lose the spring, but the new tube burst once inflated. Yesterday, I was able to get in to Acme where I told Pete what had happened. I went to purchase three inner tubes (one to replace the one that popped and two as back-ups for later on) and a new spring. He was really cool and only charged me for two of the tubes! Tubes pop frequently because of the dry climate and its a common problem. I was ready to pay for all three and it was really cool that Pete was willing to do that!!
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Chad Hawkins
So much about this shop reminds me of my childhood spent at my familys bike shop. From the moment I walked in and seeing the vintage cycling photos on the wall to hanging out with the owner Pete Shones around the repair stand, I got the sense that there was a much deeper story of how and why Pete put everything on the line to open up ACME Bicycles over 10 years ago. He has a rich family history in the sport and it shows clearly in his approach to customer service, his character and how he honors his grandfathers historic contributions to cycling. Pete is friendly and approachable, just as I would expect any shop owner to be, but sadly that isnt always the case. The repairs to my best friends bike were completed in a timely manner and priced in line with what I would pay anywhere else for a great experience. Thanks Pete!
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Jason Stevens
I have been going to Pete for a few years now. Its really hard these days to find a bike shop where the owner cares more about getting you into the right bike and taking care of you as a customer than simply making as much profit as is possible. Thats why I take all my bikes to Pete and buy all my bikes from him. The quality, attention to detail, and price point are outstanding - plus Pete and Jared are both great to work with, and very knowledgeable and helpful. Acme Bikes will continue to get all my business as I hope they will continue to stay in business for many, many years to come. So if youre looking for a great local bike shop, youve found it!
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Alicia Wright
I purchased a bike from Acme about a month ago. The service was excellent and the owners knowledge was the best. For once, someone took the time to sell me a bike that was the correct fit for me. I cycle double what I used to simply because of two things. The bike fits me correctly and the Specialized brand of bikes is a fantastic bike. If you want a bike, go to Acme. You will be taken care and have a bike that will last you years.
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Adrian Ramirez
The people were nice and they had a reasonable selection of parts, but they didnt allow returns, even on unused parts, and since I wasnt sure if the parts would fit my bike I had to go elsewhere. Its a smaller shop, but if they had a good return policy I probably would have become a regular customer. Instead Ive settled on the Bike-N-Hike just south of them. The bikenhike also had lower prices, so its a win-win.
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Lori Cito
Pete at Acme Bikes is awesome! I took my bike in for a tune-up. I showed up as he was closing (not that I recommend this), but he was very gracious. He took the time to look at my bike and give me a very honest assessment. Its not about selling something to you, but about helping you make a good decision for you. He also treats you with respect which can be hard to find in a bicycle shop.
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Casey McPherson
I will be recommending Petes services at Acme Bikes to anyone and everyone!! I came in shortly before closing and he was more than happy to change my bike tube. It was after hours by the time he was finished and then decided to tune up my bike without me having to ask for such services (free of charge). Overall, my experience was absolutely phenomenal!
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Dex Child
Called two bike shops in town and this one was by far the nicest didnt really know what I broke on my bike but he helped me figured it out gave me the price I was looking for. overall amazing service. Would recommend to anybody! Amazing service amazing review!
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Mehmet Ali Anıl
Answered my questions about tire levers, when I was in doubt of whether my water bottle would fit the cage, they did not insist and try to sell it, respected my decision to go back and check my dimensions. Visibly honest.