Pioneer Sand Company

Category:	Landscaping Supply Store
Address:	7608 CO-93, Golden, CO 80403, USA
Phone:	+1 303-279-4748
Site:	pioneersand.com
Rating:	2.6
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–5PM

Location

Photos 37

Reviews 4

Matt Phillips

Prodect was great, pick up at yard was fine. Delivery service is seriously lacking! I called for a delivery, first available date was a week out. Set up the appointment. At 8:00 sharp on the expected delivery date, someone from dispatch called to confirm. He said they would be there between 10:00 and noon. I had already arranged for someone to be there. At 9:00, my elderly disabled neighbor called me to say there was a big truck at my place, she heard the backup alarm! I convinced another neighbor to go there and sign for the delivery. Before he got there, the driver left. My neighbor chased him down in the car, all the way back to the golden yard,where the driver refused to return. He said there was no cell service, so he couldnt call me. This is true, but Im pretty sure the phones clock still works!! I called dispatch back, they said they wold transfer me to golden office phone, but instead, they hung up on me. I called the golden office number where they apologized and offered to transfer me to dispatch to reschedule??? Upon hearing my story, the girl at the golden office offered to talk to dispatch for me and set it all up. She did, and told me they would deliver between 3:00 and 5:00. She said they would call first. The person i originally arranged to meet them stayed the rest of the day, and good thing, because the driver showed up at 2:50 without calling. In the end, i received my product, used up every favor with my neighbors, wasted 5 hours of my friends time, and a couple hours of mine. And all because there drivers cant read a clock. Most expensive delivery ever!

crawlercreations

I love this Pioneer sand. They have been nothing but useless to me. Theyve told me they had something in stock that they didnt actually have so I wasted a trip that time then they refused to load up rocks over 4" in diameter. They said their boss will not let them load the rocks in a truck since they bounce and can cause damage. They would have loaded the rocks in my flat bed trailer that would have been impossible to retain and caused more damage to the trailer than my truck though! The reason I love them is that, because of these issues, Ive found APC landscape on 44th and McIntyre. They happily loaded up 6" cobblestone in my truck without any damage and it was 1/3rd the price Pioneer would have been! Ill be giving my business to APC from here on. Thanks for showing me the light, Pioneer!

A Private User

Service was allright, they showed up late, but not too late to break the contract. Then, asked for the restroom.

Kara E.

Poor communication of hours and they never answer the phone.