Category: | Commercial Printer |
Address: | 8290 W 80th Ave #3, Arvada, CO 80005, USA |
Phone: | +1 303-422-5400 |
Site: | alphagraphics.com |
Rating: | 4.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
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Erik Swanton
Ordered three coil bound books, but binding was not as described when item was picked up. Person at the store said my sales associate was on vacation, and that he could do nothing to fix the situation until she returned. This seemed ridiculous, but I needed the books for a deadline, so we agreed that the deposit would be kept, but that I would not be charged until we resolved the issue. I was then charged two days later, and the sales associate I bought from did not return multiple calls over the next two weeks. This place may get things done quickly, but their customer service and quality of product are unacceptable. Update: I was contacted by their management after posting this review, and offered a $35 refund. I was quoted nearly $80 cheaper than this refunded rate from Sir Speedy for this type of plastic coil binding.
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Raúl Sánchez
I went in for a quote for business cards. The person who helped me at the front desk was helpful. He told me that he was a bit busy and made me fill out a paper regarding the business cards (quantity etc.). He also told me he would email me with the quotes the next day at 10am. I waited and waited and never got an email so I called. He was very apologetic and said he was busy. So he told me he would send me the quote via email in about an hour. Needless to say, I never got the quote. I went to check a few other places near Arvada and gave me the quote almost instantly. Very disappointed with this company because a good friend of mine said they do a good job.
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Lindsay Hanzlik
Im only giving the company one star because I am not able to give them zero stars. Absolutely one of the worst customer experiences Ive ever had. I would not recommend them to anyone, in fact, just the opposite. I didnt even get a courtesy call from the Marketing and Sales manager until I refused to pay the release fee for our design files (that were originally created by our designers, keep in mind). Even after this and after expressing how terrible the experience had been, I had to reach out to them to get the time of day from the manager. I will never use this or any other AlphaGraphics again. Buyer beware.
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Anita Belokopytova
The attorney at our firm was a speaker for NCEO conference in Denver, CO. We had to use our own materials to pass around the room. We realized that it would be cost effective to have a local printing company accomplish that task and were given the number for AlphaGraphics. Jasmine was very nice and helpful in getting my information down and providing e-mail to send all the necessary materials. They were quick, even though under extreme time pressure, professional and helpful. I would definitely recommend this firm for any future printing needs.
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corie carpenter
We had a rush printing/binding job that needed to be done in 20 minutes and once I made the call to AlphaGraphics in the Downtown shop I was very impressed as to the honesty as to if they could do this or not. After a couple of emails back and forth and then sending over the PDF that needed to be bound and color copied, I was told that yes, that they could do this. I cant tell you how appreciative I was to get this back so fast and in TIME for the meeting.. Thank you for your great service!!!
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Chris Nichols
We recently moved the business back Downtown and found a great partner in AlphaGraphics. In just a few short weeks weve had to place two significant orders, one of which was a single day turnaround. The customer service was excellent as was the product, and the timeframe to complete exceeded my expectations... I had to be reminded that the product was ready to pick up because they were so fast!
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Corey White
Everything promised above our expectations. Emily is a marvelous talent and super accommodating in meeting our usually rushed jobs. Only one complaint was our flag order that missed deadline, that that was not AGs or Emilys fault whatsoever. She even went the extra mile to have our banner direct couriered from the vendor to our shop. Thats customer service!
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Patrick Allen
I have worked with AlphaGraphics for several years and now using some of their other services, such as web development and will be purchasing several promotional items this summer. The staff is outstanding and very helpful with making recommendations. You cant go wrong with using this great Colorado company. Please keep up the great work!
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Teree Wall
Alpha Graphics has a wonderful professional staff. Every order we place with them has been returned to us with the best quality. They take time to make your order right and are very competitive in pricing. They will go out of their way to make any changes necessary to be sure youre satisfied with your order. Thank you Sarah and Ed
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Emily Huffaker
Alpha Graphics is an extremely efficient company to work with, very proactive instead of reactive - which was very appreciated. All of the deadlines were met early, the final product is more than we expected, and the level of service received throughout the entire process was excellent. Alpha Graphics is definitely our new go-to.
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Jackie McKelvin
AlphaGraphics delivered a final product on time - and above expected quality. They were easy to communicate with and were professional, courteous and exceeded my expectations at every level. I would highly recommend AlphaGraphics for any business, individual or organization who needs a quality job in a timely manner.
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Bob Brown
Outstanding work ethic, prompt service, and great customer service. Many times I have been late publishing our clubs monthly newsletter but they have ALWAYS been able to save me by finishing the job early and perfectly! Its not often that you get that wonderful type of service at such a reasonable price!
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Julie Weaver
Every single interaction we have had with AlphaGraphics over the years has been wonderful. Their team is stellar... knowledgeable and helpful with a smile. From pens, murals, banners, cards, etc., we know we can always count on a quality product, priced right and ALWAYS ready in time.
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Michael Morse
AG worked with us having an extremely tight timeframe, and we had a rather large order too (~300 programs, 325 notepads, and 300 nametags). If there was an option above "Very reliable", I would have clicked that. The customer service was friendly and excellent, which I value highly.
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Lisa Faust
AlphaGraphics has always been there for us and meet our needs and our deadlines. Their customer service is fantastic, they are very friendly, professional and listen to our needs. I highly recommend this company to everyone for all their printing needs. Summit Laboratories
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james wine
Alpha Graphics has the equipment to handle all of your printing needs big or small unlike some of the other printing shops that I have been in that try to earn your business with cheap prices and sub-standard quality. I highly recommend them for all of your printing needs.
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Wayne Lacey
The sales person we had sucked four different times they sent the wrong prof to the wrong person. Like they didnt even listen. But the owner called and made thing right as right could be. It took many weeks to get our new salesman his cards. Sorry guys but this is the truth
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Chris Mottes
We called AlphaGraphics from Copenhagen, Denmark, as we needed colour folders printed and delivered to a conference address before we arrived. Despite a 7-hour time difference, AG were helpful and delivered a perfect result on time. Definitely will use them again.