Category: | Coffee Shop |
Address: | 5001 Northstar Dr, Truckee, CA 96161, USA |
Phone: | +1 530-562-3683 |
Site: | starbucks.com |
Rating: | 1.8 |
Working: | 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–9PM 7AM–9PM 7AM–9PM |
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Rod Crawford
On a very hot July day my wife felt overcome with the heat and decided to take refuge in the Northstar Starbucks, buying a tea and a cookie. Meanwhile my 9 year old daughter went rollerskating on the Northstar rink. After a while my daughter needed some more water so I texted my wife and asked her to get some tap water from the NorthStar Starbucks. My wife and I were flabbergasted when the barista (Brandon W) told us that the tap water would cost 25C (on top of what my wife had already spent there on the tea and the cookie). When we complained, Brandon the Barista told us this want Starbuck policy because this wasnt are real Starbucks (even though it looked like one)- it was in fact owned by the Northstar resort which was why everything was more expensive than normal Starbucks. Well wether this is Northstars fault or Starbucks fault for selling a company like Northstar a franchise in their coffee shop business- I dont know. But what I do know is that is a bad day when a large corporation starts charging for tap water over and above to cost its products and people should vote with their feet and not patronize such blatant extortionists.
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Shari Allen
Ive never been in a Starbucks where Ive seen such poor attitudes. There was next to no interaction between the associates and even less with the customers. No names, mistaken orders, whip cream seemed to be upon request only. Hopefully, someone from Starbucks will find a way to STOP in to see how theyre being represented.
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Samurai Golfer
They cant serve a Short coffee and dont inform you of that until after they charge you for a tall. And they dont accept Starbucks Rewards. Very slow with an aura of slacker. Hiring someone who can clean a restroom and who isnt a teenager or millennial might help to teach the younger staff service quality.
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Brandon Osorn
Best service I have had in a long time. Staff is always friendly and helpful. Been at least five times a week for the past two months and not a single negative experience.
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Wayne Christensen
Long lines on busy weekends but nice to have old friend nearby. Snowman pops for kiddos to celebrate the holidays now three days into ski season with good snow already!
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Ethan Scott
Wow Both girls rolled their eyes behind the counter because I ordered ice water They charged me for the cup so whats the big deal Lucky they even got one star
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Noah Mallon
Got my old fashoned donut from them and went back to my apartment. The donut was crumbled up and cold when I asked for it to be warmed. THANKS!!
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ClickClick Drum
Slowest service Ive ever encountered at a Starbucks, and thats a crowded field. Theres plenty of staff, but theyre all like deer in headlights
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Always Be Ready
Closed. Now a condo rental office.
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Vita Santrucek
Good cofee and service
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Carlos Cotera
very good Service