Starbucks

Category:	Coffee Shop
Address:	986 Ambassador Dr, Reno, NV 89523, USA
Phone:	+1 775-335-6147
Site:	starbucks.com
Rating:	4.1
Working:	5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM

Location

Photos 79

Reviews 32

desaray mulei

I have given this Starbucks chance after chance to make up for all the dissapointing visits. But they are 0 for 8 so I cant give my money here anymore. Not only is the staff not friendly except for 2 of them they take FOREVER! Expect to sit atleast 15 to 20 mins in the drive thru everytime. One of the times I thought okay, I only have 1 car in front of me with just two people in it and I sat for 18 mins. Now Im thinking okay maybe they ordered a lot? Nope they got handed only two drinks and it wasnt even busy on the inside. So Ive tried going inside instead of the drive thru 3 different times. Each time I have ordered 2 drinks one for me and one for my boyfriend and every single time they give you 1 drink, then 3 to 4 other peoples drinks come out then your 2nd drink comes out! Yes they dont make anything in order, ever! Now its been a good month since Ive been here I decided to give it another try. I order a grande peppermint mocha thats it. This time it didnt take very long at all great, I was the only person in the drive thru. I start driving home and its deffintely not what I ordered. What they gave me from my guess was a latte of some sort with and ungodly amount of peppermint. I like peppermint but the normal amount. And it wasnt a white chocolate peppermint mocha because Ive had that before and I like those too so I would have just kept it. I was trying to like this drink because normally I will just deal with it but it was undrinkable. I tried pawn it off to a friend but they couldnt drink it either. So I had to drive this one back. Of course guy was rude (the skinny guy with the beard with no nametag)! The girl there was really nice and asked if I got a holiday sticker for my drink before I could answer the guy answered for me saying I did get one. Not sure how he would know because it wasnt him who helped me in drive thru but okay I just didnt say anything. From now on Ill continue to go 2 blocks up the road to the Starbucks on Robb Dr in the Rayles parking lot where they are always nice and fast and their drinks are consistant.

Cheryl G

I wish I could give this place a better rating. The place itself is nice with indoor and outdoor seating and a fireplace for both, but the staff are a mix of good and bad. I often stand at the register for quite a while, while staff chitchat and joke around before they stop and take my order. This has happened multiple times so its not an occasional thing. Its good the staff are happy and enjoying their work, but to make customers wait while they do is simply rude. Management should really correct this. They are also definitely not vegan friendly providing no vegan food options. Although they do of course have soy and cocnut milk, which is a start.

Chris Crocker

I never review, but this has to be the worst Starbucks. I have been here 5 times since this location opened. 3 of those times, they have given me the wrong drinks. I figured it was a new store and they needed to work out the kinks, so I keep giving them another try. Today was the last, they once again let me down. Ordered a chai tea frapp, received a chai with a shot of expresso in it. Asked to see manager and was told they were not there. Will not return to this location again. Sad because Im a Somersett resident less than 1/2 a mile away.

Chris Stapleton

Exactly what Starbucks is supposed to be. I pass two other starbucks to get to this one. Food is always fresh and in stock. Drinks are made with care. Staff is always friendly and helpful even when busy. Atmosphere is perfect. Store is always clean!

Dr. Charles Ramskov

Staff was very friendly and helpful and we ordered lattes mine was a little bit on the watery side which is unusual, like I didnt get a full shot of espresso at any rate not a big deal great atmosphere comfortable chairs.

bluwasaabi

This is a better than average Starbucks. Clean, a few comfy chairs and a fireplace. Service is decent. The White Mocha was good. Its right off the highway on the way back to Tahoe, open til 10 pm.

Melanie Porter

We went inside to order and we were the only ones in line and nobody else was waiting, except drive thru, and we waited for at least 10 minutes for 2 drinks. They need to pick up on their speed.

Dover Whitecliff

Very nice Starbucks. Convenient to the freeway with awesome staff. They were extremely helpful and provided all sorts of ideas on things to do in the area. Best earn Starbucks Ive been in.

maria metko

Yep. Lots of room for us gamers looking for a place to enjoy a great sunrise, sunny faces, good brew, great snacks and a banana or two.

Russell Van Tassell

This is probably the nicest Starbucks Ive ever been in to... nicely laid out, very comfortable - even has an indoor/outdoor fireplace.

Mr Toad

Great Starbucks! The mornings can be a bit slow whether they are busy or not, but otherwise a great location.

John Risso

Kind, cheery staff first thing in the morning. A great way to start your day. Clean interior.

Wade Wilson

If you order anything with ice either choose none or light. Otherwise enjoy a cup of ice.

Jeffrey Velasco

Fast service.. drive through and inside.. pretty good space for reading and working too.