AT&T Authorized Retailer

Category:	Cell Phone Store
Address:	168 W Hillcrest Dr #2, Thousand Oaks, CA 91360, USA
Phone:	+1 805-309-2242
Site:	primecomms.com
Rating:	4.7
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 11

Reviews 16

teetosh

BUYER BEWARE! These people are crooks. They asked me "How would you like a free phone" and an upgrade. Even though my receipt confirmed zero balance due for the phone and zero balance due on any "AT&T Next 18 Smartphone/MS Value" and "cash & cary plan," I have come to find out that I have been getting billed and paying $27.09 a month in installments towards the total price of $649.99. When I asked them to correct this and stand by their original offer, they said that because I didnt return the phone within the the 14 days that I was stuck with it and this under the table installment payment scam. Time to go with another carrier.

Elise Clapp

Manager has positive vibe. He is obviously knowledgeable about plans, phones, accessories, and everything AT&T. I would recommend this particular store with this particular manager to friends and family due to exceptional customer service.

Joe Fiedorczyk

Came to upgrade and ended up meeting my wife now of 3 years. We were both purchasing phones and once we made eye contact. Boom I knew it was forever. We come back every year and re enact the experience.

Jodi Lubbers

Great customer service. Managers are great help and take the time to answer all your questions. They make sure you leave knowing everything you need to know and are satisfied with your experience.

Dianne Clapp

Very professional and well managed store. Even during very busy time period the manager ensured that all staff were serving customers and optimized wait times by pitching in himself.

Giovanni Ciuffardi

Truly an awesome experience! Been here twice and have always walked out smiling... Manager goes out of his way to help customers. Im not going anywhere else!! Just perfect!!

Joe Peppe

Store has a great team in place that provides the best service I have ever delt with. I recommend them to anyone looking for the best customer service in the world!

Will Shost

Great customer services. Manager very knowledgeable about all products and services offered. Would recommend for anyone looking for phone or other At&T services.

camille wilging

their customer service was amazing! i was in and out in 10 minutes with exactly what i asked for. i will recommend to my family

Tiffany Kramer

New and very knowledgable staff, excellent customer service. Super friendly and very helpful :-)

Kathryn Gonzalez

Great staff and great inventory. I recommend this store to all my friends and family.

Nelson Bailon

I will be coming back to this store for all of my wireless needs. Amazing service.

Christine Schmitt

Staff is friendly and knowledgable. Your in and out without any trouble.

Sebastian Galicia

Super friendly, and was out in 20 minutes unlike the other att store.