Category: | Office Supply Store |
Address: | 12900 Foothill Blvd, Sylmar, CA 91342, USA |
Phone: | +1 818-361-0941 |
Site: | officedepot.com |
Rating: | 3.8 |
Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 9AM–8PM 10AM–7PM |
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Lilly Meza
I have been coming here for over 8 months, i own an ebay business,and it is convenient to print my labels and drop my packages all at one place while getting my supplies. Today I found out they changed their policy and can no longer print my labels thru ebay or paypal, Not a problem. Things change, it is fine, The problem is the way an employee transfers the changes to the customer. Very rude, when try to ask if this is a permanet change, he just keept repeading the same thing over and over. Should not be in customer service if you cant answer simple questions politely. He could just said no more service for you go away, would of been the same thing, simple and faster, rather than humiliate a customer as if i didnt get what he was saying. Had to be a new transfer or hire, never seen him beofre and already started of wrong. Never had this experience before #Officedepot #youaredoingitwrong #drivingcustomersaaway not good for business!
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A Ventura
Always helpful find stuff. You do however need to look out for your benefit. I went in to Office Depot 2 weeks ago to buy an office desk. They were out of the brown desks that were on sale and tried selling me a different color, same desk, for almost $200 more... I had my brother with me, who use to work there, and he saw that the online coupon stated that the color I was going to buy was also included for the discounted price. Despite buying almost $900 worth in one visit, these guys intentionally tried to have me spend more than necessary.
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mlggamer2020
Took way too long to print a simple poster not recommended Also prices have drastically changed for small posters so that I a student cant afford I liked office depot but now this is terrible service please dont go and suffer the same fate I have endured . I had walked through and waited 2 minuets in the print line then moved aside for an entire hour which caused me to be late to me following class .
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Jorge Espindola
I am very disappointed with the service i have recieved here. Firstly I wasnt given the option to print without a usb. I later found out myself that I could forward my email to the stores email. The worker became very standoffish and then took her time saying she needed to help other people. Overall spent 30 minutes to print out a single page.
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A Private User
There printing representatives are terrible, they ignore you. They take there time in helping you with just getting a photocopy. I had to wait 30 mins. just to get copies and the only way I got that done was because I had to complain to the manager! Im very disappointed in there service. They lost me as a customer
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michael tanner
Not the same since the assistant manager Manny left to another store because of a promotion. I think its worth taking the travel to canyon country or Valencia,wwherever it is where he went. He looked out for his customers and me and my wife never left there without purchasing anything. Not the same help
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J
Poca atención, no hay surtido. En realidad estas tiendas se van haciendo más pequeñas ya que el comercio por internet les quito mucho juego.
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A Private User
I found a keyboard on a google search advertised at this store for a price. When I went to the store to get it, the "manager" didnt honor the price but he was also very rude about it. "if you are looking for us to match that price, you can forget about it" What a prick!
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Delia Garcia
I come here a lot for copies and print jobs. Usual wait time is anywhere from a couple of minutes to 15 minutes. Staff is always friendly and helpful. Sign up for emails and youll get coupons for 25% off any purchased. I used mine for an office desk that was on sale!
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Yuri Monroy
Great customer service! I had to print tickets that were sent to my email, the line in the printing service was long with one associate, and less than a minute later, two other associates rushed to help. I commend Miss Naomi for her service!!!
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Jorge Mejia
Went to print business cards; the lady was rude, didnt help me at all, she dropped my flashdrive and didnt even cut them for me, while I was cutting them, she kicked me out of the store; it was 9:01 PM, they close at 9:00 PM, very disappointed...
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A Private User
I went in to return a couple of items and expecting the worse i was suprised of there reaction, helped me return all my items and helped me buy a new printer, very friendly staff and are always willing to help,by far best customer service ever
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Brian Keith
Placed an order online to save time. I was planning to run in, pickup my order & run back out... That was Wishful Thinking!! I stood at the counter, waited for 15 minutes before I was helped and able to leave with my prepaid order. Grrr.
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Dionesio Grava
This is part of a national chain retailing the usual office supplies, printers, computers, desks, chairs and others. Sometimes more expensive than, say, Frys Electronics but its good to have one in the neighborhood.
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Kristen Tebo
This Office Depot had outstanding customer service. They werent pushy at all and totally provided knowledgeable assistance only if needed. I wish this were the Office Depot in my hometown...
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Beatriz Saravia
Se encuentra de todo para la escuela desde lo más pequeño... Hasta lo más grande ...
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Hugo Aguilar
Una pregunta lla q no tienen número de teléfono ¿sacan copias tamaño oficio? :v
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Jonathan Villalvazo
Lots of things to help get through school years and offices very good computers and stuff for offices,study areas or gust for what ever
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Goyo Villegas
Todo para oficina, mucho parquin y buna atención.
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Ruben Soria
Extremely nice and patient staff well at least for the most part. I usually have pleasent times when buying thier products
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William Garcia
Shout out to Melanie, Kayne, and Eric for providing excellent service and helpfulness! Will definitely go back!
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Selene Banuelos
Horrible customer service at the printing station. The girl there was not helpful and should be fired
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Irma Yolanda Larios
A tienden muy bien y de todo hay
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Gladys Ayala
Buena calidad en impresiones
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Edith Carrillo
I found all the items I needed, and the workers helped me find my stuff I had to buy
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Israel Negrete
Went out get copies and bought monitors. They have great customer service. Good job!
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Mr. Sanchez
Some things are overpriced but when there is a sale you can get a lot of good things
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Jennifer Padilla
copy center very helpful young man. Helped me with my order online and pick up
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Cece Curtis
Typical office depot. Staff could be more helpful when looking for items.
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Carlos Trujillo
Buenas impresiones
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J.David Santos
Very good service!! Real quality mind.
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Rocio Higareda
Precios bajos
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Rosa Barreras
I come here often and I always have a great experience..
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Albert Lopez
Fast service, friendly,ready to help as you walk in.
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Cintia Lara
They never know were the things you need are .
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Samuel Vite Vite
I love it because it has a lot of school suplise
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Melap Mopo
No public wifi, no web-based printing services.
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YOLANDA SANTA CRUZ
School supplies, printing ink will match prices
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DeJay Bailey
Hideously overpriced - But the staff is cool!
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Yesenia Palomera
Worst customer service yet my go to place :-(
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Eduardo Torres
Good service but needs more parking spots
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Lizette Lozano
Great, friendly, found the ink I needed!
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Angel Aguilar
Good costumer service and enough parking
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אוביידו אדריאנה
Nice people, good service, very pricy
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Luis Vazquez
Great supplies and friendly service.
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Ronald Cable
Helpful, courteous people. . .
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Leuvant
Not bad at all. Cute Cashiers
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Alonso Rodriguez
Waiting time for everything.
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DARIAN
You need it, they have it.
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Ricardo Marquez
Always quite never packed.
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Javier Arellano
Very attentioned workers
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Yoli Flores
Excelente muchas ofertas
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Allen Mendoza
Good, fast service.
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Veronica Atwater
Clean and stocked
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Israel Gutierrez
Good people in it
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Irwin Ginsburg
Too much money
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Lala Land
Fast service
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Itz Karina
Awsome staff
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diana hernandez
good deals
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117 Spartan scal
Helpful