Staples

Category:	Office Supply Store
Address:	12605 Ventura Blvd, Studio City, CA 91604, USA
Phone:	+1 818-753-6390
Site:	storelocator.staples.com
Rating:	3.9
Working:	7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 79

Reviews 16

stacey solomon

I just called Staples, I asked for the printing dept, I was put on hold for 5 minutes, then a man answered, I asked,"is this the print dept,? He just put me on hold again, I waited another 5 minutes or more, the man "Rod" answered the line. Rod was curtsies,, but explained that if I were to come in now, I wouldnt be able to get 25 copies made right then and their. He went on to explain all the jobs he had to do that people were picking up at 7am, and all the work that didnt get done from the day shift! Poor Rod!! Poor me!! I asked him if he couldnt just do me a favor and print me 20 copies, the answer was a profound NO! I own a cafe, I know what busy is, I never turn anyone away, say no, or flat out not help a customer, especially if I dont close for another half hour!! Perhaps thats the difference between a commercial chain and a " mom and pop," so to speak... It seems poor Rod is the only one working at Staples right now, he mentioned having to close up, etc, but I think if Id just had gone in, and not called, someone wouldve had to make me my lousy copies!!! BLAH!!

John Walter

Wow...The "Printing" theme continues...Well I called ahead to speak with Print Dept to have some documents printed- So upon my arrival itd be done. Well the Printing Dept says that is an Option they do not offer. {Contrary to Popular Belief- this is not true..Mission Hills/Sherman Oaks does and it so convenient OMG } So after speaking with Karen(GM) whom just so happen to be in-store this day (Mar 16 @0945hrs) She explained while other store may-They (Staples-Studio City/Venture Bl ) does not offer this "Value Added" service. Also to Add to my experience I shared with her my encounter with her employees there. > Claudia- Floor Rep { Amazing / Very Nice = 5 Stars } > John- Print Rep { Very Kind & Helpful = 5 Stars } > Stan / Rus - Print Rep { a bit aloaf, resigned, demeanor would have you think hes the GM or Mgr...He is NOT. Dont be fooled. He can assist you} Karen- GM (General Manager ) { Nice, Listens well. Acknowledges you }

A Private User

Customer service has been outstanding on every visit. Associates readily helped me in a positive and attentive way. They had good selection, found the products I wanted at a price I liked. The EasyTech guy answered some questions in a very helpful way. At the register they were fast and friendly. My house is centered between two Staples and Im going to keep shopping here instead of the other store.

Abner N. Li

Large store that conveniently features a 3D printing station in addition to the regular print and copy center. Rather good at having display units for tech. Tip: theres a table up front that offers a lot of on sale items. Think: cases and accessories for older generations of products.

Gary Rosenkranz

Let me tell you something about the folks who work in the print shop area of this store. They rock harder than Zeppelin! They are knowledgeable, kind and thrive on perfection. Too bad theres not a sixth star to give!

Rick Kelly

Ordered postcards that were supposed to be ready in 2 hours. That did not happen. Its now the next day. Nice people but understaffed

A K

Russ in Print & Copy was very patient, and helped me to make my urgent bluishness cards in less than an hour. Many Thanks!

Adriene Battles

They did not have what I needed and I had to go and find someone to help me just in case I missed locating that product.

mit mike

The women mangers are rude and not professional at all.. they treat customer differently and not friendly at all.

Phil Morrill

Had to get a replacement USB cable and Nick the Asst manager went out his way to help. Thank you Nick!

Mark Povraznik

Helpful and Courteous staff. Buy in bulk. 24 file folders $6.49. 100 file folders $7. Get it?