Scarborough Ace Hardware

Category:	Hardware Store
Address:	218 Mt Hermon Rd, Scotts Valley, CA 95066, USA
Phone:	+1 831-438-0581
Site:	acehardware.com
Rating:	4.1
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–6PM 9AM–5PM

Location

Photos 29

Reviews 16

James Duncan

The slogan "Ace is the place with the helpful hardware man" is entirely true at this store. Walk in the door and say what you need to the first staffer, and theyll take you right to the desired product. Nicest, most helpful people Ive ever seen in a store. Large range of products means its a convenient one stop. However, theres a negative. Any Ace brand product may likely be substandard or mediocre. Examples include the trimmer line in the photo. I never realized how awful the Ace product was until I bought a competitor. Ace is 1 star; Titanium gets 5. They used to sell Ace branded driveway sealer, but as you see in the second photo, it was awful, I asked for and got a full refund and then redid the driveway. What a pain. Now they understandably only sell name branded product. I bought some little Ace-branded Delta faucet washers, and two of them were the wrong size. Etc., etc. Note that all prices are maximum full retail except for sale items. So you pay for the great convenience. A sink drinking water faucet thats $16 on Amazon is $25 at this store. Etc. Youll have to decide if the difference is worth it. I go there a few times a year for small stuff like screws and stainless steel clamps but otherwise go elsewhere. Although I do admit, I do like the personal customer service, which is this stores strong point.

David Montes

At counter about to pay for my goods asked if they had a bathroom and was told very rudely that they have no public bathroom so I put my wallet back in my pocket and said thank you anyways but Ill go elsewhere for the tools and left. I dont understand why the person would have to be rude about it but I will never go there again even if I have to drive to 41st to get what Im looking for. Maybe the girl at the cash register would have a better attitude if she spent less money on food and buy some razors and shave the mustache

David Bibl

This is one of the best hardware stores I have been to. They have the best Stihl collection in all of Santa Cruz County. The staff is extremely helpful and seem to be always available. Every visit has been a great pleasure, and even calling to see if they have something in stock is easy. They have actual humans that answer the phone. Shocker!

Matt butler

Official Stihl sales and service. Great general selection. Employees are very nice and chatty. Not once have I gone it alone in that store. Someone always asks if I need assistance.

Aimee McNally

Everyone is helpful and they always have what we need. I love that they added an art section too.

Eli Triona

One of the best options to get hardware supplies without having to go over into Santa Cruz.

Becky Albrecht

Pretty good. Also, fyi theres another ACE on the other side of town, by the hand car wash

Eugene Alexeev

Friendly staff, decent selection of hand tools. Welding selection is a bit slim.

Jason Horner

Great staff and have always had what I was looking for!

Amanda Searles

Convenient with a great selection and helpful staff.