Westside Hardware

Category:	Hardware Store
Address:	849 Almar Ave D, Santa Cruz, CA 95060, USA
Phone:	+1 831-426-7650
Site:	acehardware.com
Rating:	3.6
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–7PM 8AM–7PM

Location

Photos 56

Reviews 11

James Carpenter

I have been doing a kitchen remodel and the Ace store is 5 minutes from my house. Ace has a pretty good collection of items one needs for a remodel at reasonable prices for the convenience. Ace is not going to be competitive with Home Depot on everything but they are a great resource in the neighborhood for a small job or a forgotten part and their location is great on the west side of town. Ace has better prices than ProBuild for most hardware items. I picked up a wheelbarrow from Ace as their store brand was cheaper than the Home Depot equivalent. Generally one gets what one pays for and if one unknowingly buys poor merchandise there is not much to say. It’s never a good idea to buy the cheapest thing available when doing real work as the other reviews here show a lack of knowledge on what they were buying. I found the Ace staff helpful and if one does not know it’s best to ask before purchasing.

Tony Foti

This place is absurd. I have had a bad experience the past two times, but my last trip was the final straw. I picked up a soldering iron from them about 2 hours ago, and when I got home discovered it doesnt work. I thought Id call ahead to see what their exchange policy was like just in case, only to be told that they do not accept returns or exchanges of any tool that has been taken out of the box. So I am stuck with a soldering iron that does not heat up and they get to keep my money. I will never return there, or go to any other Ace again.

Jonathan Luxton

Nice, helpful people here. The stores a little crowded, but I found everything I needed for a minor garden construction project. But where this store really sets itself apart is the checkout card readers. Instead of some boring, regular pinpad, they had iPad minis!!! The future has arrived.

Elizabeth Walsh

Super rude. Was harassed when I declined help finding anything. I didnt need anything, was roaming while my boyfriend looked for tools. Totally rude bald was home runs store. Super sexist. Go in watch how he treats the poor female employees

A Private User

A run-of-the-mill hardware store. They have most of what one needs, and things are organized reasonably well, but there is not a lot of knowledge in the employees and the prices are a bit high.

Cordell Johnson

Called these jokers and was left on hold for 15 min--I hung up at that point. Cant say Ive had great customer service at this location otherwise. Go else where if you can.

Ben Smith

Got help from an employee named Skyler who showed me exactly what I needed. Simple and straightforward

Robert Hawkins

Wide range of hardware, but the staff couldnt be bothered to look at me whilst serving me.

Melissa Leslie Aspey

They have a power converter but dang its $59.99! Wish they had one for 40 bucks

Noa Mills

The staff were very helpful and took time to make sure I got what I needed.

Michael Brucoli

The staff is knowledgeable about where goods are located.