Revolution Moto

Category:	Motor Scooter Dealer
Address:	518 College Ave, Santa Rosa, CA 95404, USA
Phone:	+1 707-523-2371
Site:	revolutionmoto.com
Rating:	4.5
Working:	Closed 10:30AM–6PM 10:30AM–6PM 10:30AM–6PM 10:30AM–6PM 10:30AM–4PM Closed

Location

Photos 81

Reviews 7

Jeffrey Wilson

The biggest problem: Poor Customer Service. They need to learn what that means, especially as they claim they have "...doing this for over 10 years." They dont act like they have the customer at heart. Example: We brought a scooter we purchased from them in for service. Wife wanted seat adjusted after they kept selling her on how easy and helpful it would be. Comments like "it will make the ride much better" were offered, but when we had the seat adjusted, it didnt do anything other than make the ride worse. She expressed this to them at the time of pick up and was told by the service guy "I didnt do it" and by one of the owners "There are other scooters which might work better because they have lower seats". This was not a fix. After a post here on Yelp, they called us and stated they would make it right. When we called back after deciding which course to take, I endured him telling me how I was contradicting myself when I stated how the seat didnt improve for my wife and was worse for me, and him constantly telling me how wrong I was. It took my wife calling back and speaking them to get them to replace the seat; BUT, only after the following demands were meet: 1. I had to remove a previous 1 star review on Yelp and Google. 2. They said I was "banned" from their store and could never return. This was like being held hostage! Seriously? Why are you still in business after treating customers like this, and from several of the reviews Im not the only one. They did replace the seat, but please be aware if you dont act like they are retail scooter gods, you will get treated badly.

Michael Robertori

Professional, Knowledgeable, & Friendly! I was in the market for a scooter, and was actually on my way to the local Santa Rosa Honda dealer to look at scooters, and drove by Revolutions Vespa on College Ave. I had always been curious about Vespas, so I went in and chatted with Neil. He showed me what makes Vespas so cool, and I took one for a spin! I was pretty certain I wanted a 150cc model, so came back in a week to finalize the deal, and happened to notice a beautiful leftover 24 GTS300 on the showroom floor. I took it for a spin and was so blown away by its performance that I bought it on the spot. These guys really know their stuff. The sales experience was very low presure, and it was more really about educating me about the features. No pressure, and a couple of great dogs on premises to close the deal for me!

Jeffreaky

I bought a Vespa from a dealer who wasnt very interested in me. It was all about the sale and add ons. Fast forward to buying another Vespa and the choice to go with the local guy (Revolution Moto) whos in it for the right reasons was the best thing I couldve done. Prices were very fair if not outright great matching a local dealer for a 300 Super. Roy, Johnna and Neil are like family now. And the hang with them is great too, feels like the old days of hanging out at the record store. Thank God for brick & mortar stores who care! If you are interested in a scooter, Revolution Moto is the place to go!

James Bruzzone

Revolution Motor is the best scooter shop Ive ever had the pleasure of working with. This shop puts any scooter shop in San Fransisco to shame with there knowledge and understanding of the vehicle. Just for my scooter Im willing to drive all the way out of the city for there help since they are the only shop i trust to give me good service and a fair price. Also they get a lot of different types of scooters in there shop that are for sale, so there is always something cool to look at :)

Brian Brazoot

Bought our sweet Italian Vespas here. The place has a bigger selection and better prices than all the scooter shops in SF. Highly recommended for super chill expert service, friendly knowledgable staff, and two cool shop dogs that youll want to take home with you!

A Private User

Revolution Moto is the best scooter store not only they have a deep knowledge of scooters but they have the best helmets and jackets along with all scooter memorabilia. Their service department is very responsive. They are very guys.

Liesl Olson

Super friendly and helpful. Neil gave me a ton of information in a low pressure setting and Ill be back for all my scooter needs!