Palace Art & Office Supply

Category:	Office Supply Store
Address:	1407 Pacific Ave, Santa Cruz, CA 95060, USA
Phone:	+1 831-427-1550
Site:	gopalace.com
Rating:	4.2
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–7PM 10AM–5:30PM

Location

Photos 38

Reviews 21

Tessa Shabram

Palace has a great selection of art supplies like the other reviews say, but today I had a terrible experience shopping there. I had a reusable shopping bag with me full of things I had just purchased at Urban Outfitters down the road for a friends birthday present. As I was browsing the pens I was being uncomfortably hovered by three different employees. Then one of them comes up to me with a basket and asks me to please put my things that I would like to purchase in the basket instead of my reusable bag. I kindly explained to him that the items in my bag are not from here but a previous purchase. He says that he saw me reaching into my purse a lot on the camera and insists I use the basket, and I inform him that I was just checking my phone. I informed him that I did have a return in my bag with the receipt, and he made me give it to him then to hold on to until I was finished shopping. He quickly came back and kept hovering, asking if I wanted recommendations and I informed him that I was just browsing. He didnt leave and just awkwardly stood there hovering, and made me feel very uncomfortable. At that point I just wanted to get out of there because I felt wrongly accused of shop lifting so I went to buy my pen and make my returns. He passive aggressively asked me why I was making these returns so soon and why I didnt want them anymore. I proceeded to tell him the reason and he just cut me off rudely and asked for my credit card and ID. He called "customer service" up to the front and handed her my ID to make a copy in the back. He then asked me to fill out a form with my name and phone number. I asked him if this was normal for a return and he said yes. I have never been to a place that photo copies your ID for making a simple return with the receipt. I told him "It seems like you think Im stealing, Im not stealing anything and I feel really uncomfortable." and all he says is "Im sorry you feel that way." They must have a thief problem at their store or something because I felt very violated and do not like that they have a copy of my ID. Passive aggressive, rude employees. Terrible experience, never going back there. I was just trying to do my part by using a reusable bag.

Sean Zaidman

They can be a bit pricey for things like notebooks and pens (better off going to target for that), but for art supplies paints, brushes and what have you, youre not going to beat their selections and their price is decent on that sort of stuff. They have some cliche touristy stuff at the front of the store, but I still like to look through that stuff.

Stephanie C.M.

I hate this place, because i LOVE IT. Im not a painter or artist per say but come here all the time and buy random school supplies and art supplies. SO MANY PEN OPTIONS, they have aided my addiction. love it.

Fidel M

One of my favorite small arts crafts stores .- they have everything you need or can get it to you cause they have an amazingly large catalog of goods.

Sadie Spaulding

This place is bad, I think that if you would like to go to palace you are making a mistake they have no good art supplies and bad employees.

Artopium Mike

Not a bad store but they dont carry very good craft wire. Most of the brands and items are geared toward students, not necessarily artists.

marc supancich

Great place, I am an mixed media aetist, great selection of pens, inks, watercolours, paper, canvas, etc.

Matt Gatlin

A long-standing Santa Cruz institution - my go-to place for all things art & office for over 30 years!

Logan Hinkle

So many markers!!!!!! And whatever is in the other 80% of the store Im sure is great too :p

alex carter

A real art-supply store! They. Have. Everything. A practice thats becoming, sadly, rare.