San Jose BMW Motorcycles

Category:	BMW Motorcycle Dealer
Address:	1990 W San Carlos St, San Jose, CA 95128, USA
Phone:	+1 408-295-0205
Site:	sjbmw.com
Rating:	4.5
Working:	Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed

Location

Photos 100

Reviews 10

Calidro146

How can I say enough good things about this place? Lets start, I wanted a white s1000r in the middle of summer (hard time to find that bike in NorCal) and Joe in sales was kind enough to track me one down (down in Hollywood) and get it shipped up to sj BMW within enough time for me to get the cash off offer BMW was offering that month. Once I had the bike, I was introduced to the service department...WOW, they go above and beyond to make sure the customer is satisfied and I can understand why they have such a good reputation (many police / chp bikes can be seen there getting service / tires...all they do is ride..tells you again how excellent the service department is. Even when parts arent meant to fit on your bike (like race rearsets meant for a rr) the service department can put them on and improve the rideability of the bike(which is hard to do...its a BMW). I have to give a shout out to Willie as well..Im not sure his official title, but this guy knows EVERYTHING and is more that willing to share his knowledge. Not only that, he went above and beyond on my already custom to the bike rearsets and modified even further to fine tune the spacing of the rearsets for my giant feet lol. This is one of the best if not THE best BMW motorcyle dealership / service department in North America. Coming from a Yamaha and being very familiar with their dealerships, San Jose BMW is TWO steps above that (at least). I will be a San Jose BMW customer for life (I am extremely picky in the motorcycle world...sj BMW checks every box) and since owning a BMW, I will most likely buy BMW motorcyles from here on. The new 2016 s1000 xr is one fun bike for people later on in life, i could see myself getting one down the road. Bottom line, this is a top of the line dealership. Go check it out for yourself!

Nik Ogura

I came to San Jose for work from Minneapolis on my 2000 R1100 RT. The family was to follow later, so I was all alone, just me and my boxer- loaded down like a pack mule. Sure enough, on the 2000 mile trek, problems developed. Things started vibrating and grinding, and I hoped she would hold together until I could get into town and at least start my new job. Finally it got bad enough that I limped it into SJ BMW an hour before they opened. I would have to take a chance on an unknown shop in an unfamiliar city, because my bike wasnt going any further. The guys at San Jose BMW absolutely took care of me. A mechanic arriving early for work guessed (accurately!) at the problem, and reassured me that they most likely even had the parts in stock. They shifted their already busy schedule to get me back on the road the same day. As a stranger in town, with no friends, no support, and suddenly no transportation, I was utterly at their mercy. They went above and beyond the call to get me back on the road. I cannot say enough good things about SJ BMW. You were my angel of mercy when I needed it. Thank you from the bottom of my heart, and from depths of my boxer!

Samantha Plateau

Our issue is not with our new bike, but the service at this particular dealership. I had heard over and over again that BMW has the best dealerships, with the best customer service. Unfortunately for us that was not the experience. When we purchased our bike we also bought a trunk and crash bars to be installed. They told us 3 days max before we got the bike with the parts installed and they would deliver it. A week later we pick up our bike, from the shop with no parts, after multiple phone calls. "Oh we dont have the parts, they will get her in 2, 5, 7 days." "Oh still dont have the parts," etc.. and on and on. Finally, we will have the parts on the June 19th and we will come to you to install them. June 20th rolls around and no call. We call them to only have "oh ya they are here waiting to be installed. Did you make an appointment?" Not only did they not call us to let us know the parts arrived multiple days ago, they asked us to come to the dealership to have them installed after weeks of waiting. So far customer service at this dealership is terrible and no one can keep their word.

Luke S

I was sent to BMW San Jose by BMW of North America after another authorized shop thoroughly screwed up my bike. Right from the get go these guys called often to update me on the repairs. Even with the warranty issues they coordinated with the other shop to pay for the damages, instead of making me deal with it. When I came to pick up my bike I was impressed how well informed they all were about my bike and the situation. Everyone was very laid back and great to work with. I will always use these guys for any repairs in the future.

Malik Reynolds

Good and honest people. They have been servicing my Vespa 300 and K1300S for the last 6 years. I come in, they know my name and treat me like close friends, even inviting me to birthday celebrations in the shop. Great, personal, non pushy sales people. The parts department has a very informative staff that works in conjunction with the service department. And most importantly, the guys in the back that keep our bikes rolling are awesome and knowledgeable. Its good to know that when something goes wrong, my bikes are in good hands.

Michael Blair

Beautiful dealership that shines among an otherwise desolate commercial San Carlos St. Like most new dealerships the showroom is immaculate with antique motorworks throughout as accents to the most modern models of BMW, Vespa and Piaggio to name a few. The accessory department offers a wide variety of apparel and aftermarket upgrades that can be installed on site for minimal fees!!

Ajit Singh

I should have done this earlier but late than never. I went to see a R NineT here, test drove 5 bikes before i bought the R nineT. They are open in telling you what you should be looking for based on your taste, a very clear conversation not any greasy sale talk. I ended up taking the bike on a loan which was all done quite swiftly in a day. In all a great buying experience.

Brady A

These guys are very professional, approachable and not pushy. I went in to test ride a Zero SR about a week ago. Ive done many test rides and at other places, like Harley Davidson, its harder and they are more pushy about you trading in your bike that day. Not these guys. This is the way to do it and I hope to do business with them in the future! Thank you.

Shannon Sines

Just purchased a awesome 2017 GSR 1200 Very Nice and knowledgeable staff, they made me feel very comfortable. We went over all options of All the bikes I was interested in they were not pushy salesman in the least bit. I would recommend this motorcycle dealership over all others, I give this establishment five stars *****

Allen Collins

San Jose BMW is the shop of choice for South Bay BMW riders. They have a full floor of new and used vehicles, a complete parts and accessory shop, and highly professional service department. The shop is very community-focused and hosts many rider focused events throughout the year.