Category: | Motorcycle Parts Store |
Address: | 2100 Winchester Blvd, Campbell, CA 95008, USA |
Phone: | +1 408-364-0284 |
Site: | facebook.com |
Rating: | 4.3 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM Closed Closed |
RE
rebecca mccartney
So much for a great motorcycle shop on Winchester! Slabsides has gone to the way side... We took our two Harleys into Matthew, one of the owners, with high hopes! Matthew seemed like a nice guy and made huge promises to us. We always brought our bikes to Bruce, the old owner, and have been loyal clients for a long time. So, Bruce would have sold to a good, upstanding guy, right? Boy, did we learn differently! These guys dont care about your baby or your business..their words...not mine! Not only did they take in our bikes with the commitment to get them high-barred in a week but when that week came and went without any contact from them and I called see how things were going, I got nothing but bad attitude. I was told by Matthew, "we havent touched em, and we dont know when we will get to it. And...if you dont like that answer, you can come and get your bikes". When I asked why the commitment time changed, and why he seemed not to care about our business, I was told by Matthew "he just hadnt gotten to our bikes yet and he really didnt give a shit". NICE! What he told me was if I didnt like his "whenever he can get to it timeframe" I can come and get my "fing" bike." I was ASTOUNDED! So...we did just that! When we picked up the bikes, they were shoved behind a pile of other bikes, making it harder to access them. We reminded Matthew that the reason he committed to a week is due to the fact that my husband has Stage 4 cancer and time is of the essence for him to get a last ride or two in with our boy. My husband said, "you made a commitment, didnt meet it and are basically taking time away from a dying man. Time I cant get back. You arent even going to apologize to me?" Matthew promptly said, "Why would I apologize to you for your issues? Theyre not mine. Look how much work I have here! I dont need your business". Again, we were shocked! Weve been in the biker world for 20 years and have never experienced a punk like this in a shop! This guy clearly thinks that its ok to disrespect his customers, his customers wives, and has no problem making it clear that he doesnt think of your motorcycle as your "baby", to him its just a hunk of metal in his shop. My hope is that people read this and realize that Matthew doesnt care about your business and teaches this kid that treating your customers with that lack of respect is something that will affect your income.
TI
Timothy Burke
My 2006 Harley FLH had been cutting out on me... then immediately starting back up again. Finally, it cut out and wouldnt start at all. Called SlabSide and they gave me all sorts of trouble shooting techniques to try myself for the sake of saving money. After these didnt work they told me to bring my bike down. This is exactly the type of service that you will not get from the thieves at the Harley Dealership. Absolutely recommend these guys
RI
richard fletcher
So what does that half to do with slabside1? They built my hole bike and that thing runs and rides great. The parts they sell have nothing to do with the shop.
CH
Christopher Kerr
This place is great, Roger and the gang know what they are doing, they make your dreams come true on your bike. 5 stars all day
IN
Inventor 1776
Check out Chopper Hauss on ebay there motor mounts for dynas and fxrs are $100.00 bucks cheaper and made better.
BR
Brad Hannagan
Great bike shop with some awesome dudes who go out of their way to help you!
DO
Douglas Valkenaar
Friendly place with great service
RO
robert chain
Always great service
BR
bruce paulson
Great place to work
AU
Austin Cook
Super nice shop!