La Soie Bridal

Reviews 6

AS

Ashley Clark

Love the gowns but customer service in the store needs a major makeover. In most situations Brides have so much to do to plan their weddings so it is important for a vendor to make sure everything goes as smooth as possible. This salon was nice and I loved the dresses but after the dress was ordered, everything went down hill. I was told my dress would arrive at one date only to be told something different after it was paid for. Then I asked my dress to be shipped, only to be charged a different fee than was originally discussed. Then, after all is paid for, it takes them DAYS to mail my dress! This was the last thing I wanted to stress over considering how I still needed to get it altered with only 5 weeks til my wedding and no dress in hand! If you decide to go with this salon, make sure to have every word written down and documented. Also make sure to get frequent updates on the dresses arrival so they do not take your situation lightly and with a smile. Again, the dresses and customer service were nice before the sale, but afterwards it made me wish I had gotten my dress elsewhere.

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AG

aguilacec

I really believe this store is great! The selection is awesome and more affordable than I expected since its so fancy looking that it can definetely be even a little intimidating. However, the most remarkable was the costumer service. Katerina Toulopoulos was so great! She made me to try many dresses and always with such a positive energy! She mentioned somehting very wise, "I want you not to leave the store thinking you would have liked to try something else." Any bride appreciates that. I was so thankful to find a store with such a nice environment and a devoted assistance to find my dress. I got there without expecting I would find the one and La Soie Bridal surprised me! I wish brides to live the same wonderful experience.

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DA

Damayanti Salas

I ordered a wedding dress through La Soie Bridal and upon arrival the dress had missing rinestoned towardsthe bak which was obvious. I advised the sales lady of the defect and what she did was cut out rinetones from another dress and placed it a blastic for me to add. I purchased this dress and paid well over 2000.00. She stated she did not control of the manufacture defects but she does have control over the customer experience and this is suppose to be a professional place that guarantee their products. She refused to have the alter lady fix the damage even though i paid full price and expected good quality for. My wedding dress came damaged. I felt cheated by the experience and would not recommend them.

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KP

kpchiko

Best experience I had from all the big bridal stores in Sacramento! Olivia is amazing and knowledgeable, she gives her own professional opinion and also understands your own opinion and works around that. Shes not pushy and doesnt act like shes pressed for time if anything. She gives as much time and options as desired. The store is amazing and the prices where much lower than I thought they would be when just coming in. I found my dress here and I would say this should be the first stop when looking for a dress and most likely might be the last.

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SV

Svetlana A.

Horrible experience! The gowns are not bad, but a bride is promised much more than the the store is capable of delivering. Seems like their motto is make the sale now and dont worry about what happens later. This place is costly too. The price is in no way justified by the quality of the service or the product. If price is not too much of a limitation I would suggest to choose a place such as Miosa Couture or even Alfred Angelo over this one anyday.

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AS

Ashley Rich

My sister, Mom, and I went in to look for a wedding dress for my sisters wedding and the people were just so nice and genuine. My sister found a dress and her rep helped give her advice on alterations because my sister is in town from the east coast. She was so cheerful and even made it fun!

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