Category: | Supermarket |
Address: | 1530 Fitzgerald Dr, Pinole, CA 94564, USA |
Phone: | +1 510-758-0443 |
Site: | luckysupermarkets.com |
Rating: | 3.4 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM |
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Heather Archuletta
Keep trying to give Lucky a shot, but they basically only reinforce why I usually drive further to shop at Safeway. Comparable products, but unbelievably obnoxious staff with no understanding of customer service. This particular store is the worst. Slow. Rude. Unhelpful. Sullen upon being asked simple questions. Are you literally this unclear about your job? Only store where Ive now asked for a manager twice... but they have no interest in improving it. So, I guess thats the last time. Shame, because its closer. But when someone is willing to drive further to avoid terrible people and a clear hostile work environment, that speaks volumes.
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Teressa Wilson-Cordova
Always shop here, friendly people that go the extra mile, and with a smile on their face! I love their 5 for 5 in the meat department, its the perfect amount for my husband and I. So many people shop a Safeway and they are so busy I just hate even going in the parking lot, lucky can get busy as well, but with the "Threes a crowd" even if they are busy they open up another line tell there all open if more then 3 people are in line, now thats nice! So I guess its lucky me.
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Shayla j
The customer service here was amazing. I asked for help three times and no one acted as if I bothered them. The produce guy somleer found me the last ripe avocados and made sure I knew the sale price. The assistant manager Sean helped me on the aile and was friendly the cashier carmel was super helpful too! I only wrote this because I used to work grocery and I know how trying it can be. People dont always get the thanks they deserve so kudos to this team.
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Lillium DarkOak
Good grocery store, usually good prices and a very good selection, mostly better than Wal-Mart or Target. Better quality than some of the other nearby groceries. Generally really friendly employees. There are a few odd items like pine nuts that are sold for twice as much as other nearby places.
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Darwin Sayo
If love for them to refurbish this store. Its centrally located within arms reach of other stores like Target but its super dated. The do have two Redbox kiosks located inside and they close at midnight. Good place for some quick groceries. FYI they dont have any asiago cheese. :)
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Calistro Collins
This place is barely better than the Safeway across the freeway. They really screwed it up with the recent store reset. The flow is all crap, and cannot find anything.
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Sandy Davis
Eehhhhh!... Theres never anyone around when I cant find something. The produce guy had to ask someone he was clearly off the clock for help. Raleys has me spoiled!
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Jeff Jensen
Friendly cashiers. Kinda hard to get around since the layout change, stuff not grouped where you logically think. Takes longer to shop than before.
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Juliet Hattersley
I like this Lucky a lot. Its usually very clean & the staff are usually very helpful. I shop here a lot. WAY better than Pinole Safeway.
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Bharath Reddy
Surprisingly big and spacious. Has a nice selection of organic produce and meats. Very clean....unlike the appalling Safeway in the area.
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Kevin Jensen
I like it a little better than Safeway and they have a fresh meat market and a little bit newer store well kept
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Chris Charlton
This store like all luckys should go out of business, lots of tills and no staff to man them so long lines
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Jewels Jackson
Recently remodeled. Shorter shelves and like items grouped together.Beautiful store.
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Kris M
Johnathan was awesome and opened a new line for us so we were not waiting long
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Clark and Lewis Julltin
Nothing spectacular, an average Lucky, kind workers.
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Jeri Lee
Nice & cool inside. Not enough cashiers as usual.
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Lauren smith
Terrible the employees are rude to the customers
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Ted Giraldin
A good grocery store. About what youd expect.
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Myron Gastile
There service could use a shot in the arm!!!!
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kevin ruf
The parking lot gives me nightmares
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Tshewang Dorji
Cashier works snail speed.
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Tracy Ann Ealy
Good quality good prices.
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Damita Jones
Great deals sometimes.
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Ricardo vilela
All good
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Tenille Brossard
Great