Category: | Yamaha Motorcycle Dealer |
Address: | 2650 E Colorado Blvd, Pasadena, CA 91107, USA |
Phone: | +1 626-577-3000 |
Site: | pasadenayamaha.com |
Rating: | 4.4 |
Working: | Closed 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM Closed |
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bordin endinjok
This is the place you want to come to with a staff who is knowledgeable and will address all your questions. I came by looking to see if they had a particular bike I might like to get as my first. Indeed, they did and I was sold. Prior to visiting, I had done my homework and gone to other shops, as well as visiting online shops reading up on the reviews. This shop was by far the most ideal and had competitive prices that worked well within my budget. Rich S. is the man you want to go to for your first time needs. Hes a calm, cool, and very respectable person who will help you out if youre just there to browse or do business. I myself ended up walking in and walking out the owner of a brand new 2013 Yamaha FZ6R at a price I was able afford as to other places I have seen and visited. Rich took care of me and everything went smoothly with the purchase. I was set with my paperwork and my keys before I knew it! If you guys are looking for a place that looks after riders, then this is the place for you. I rate their service and professionalism 5/5. Regardless of my review you should remember, look around, do your homework, and youll make the right choice. This might be your place and it might not. The experience I had and the customer service dealt was top notch in my opinion. Thanks Pasadena Yamaha!
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Violeta Mollova
Trust. Its incredibly important for a motorcycle rider. Most of all trust between mechanic and rider. I can sum up our experience at Pasadena Yamaha with a few sew simple words...loyal customers from now on. We spoke with Alex to begin with and he was so helpful with getting the bike off our truck and took his time talking to us about what the "issue" could be and etc. he was super nice and friendly. Some people have that warmth in their heart that you can just feel right off the bat. Well, the whole staff here was like that. The owner, Kal, is a patient and kind man. I lost my phone and he lent me his to find it. It was an ordeal and they were so nice to help out. Our mechanics name was Chris, he answered all our questions and explained what the problem was. All of the people we dealt with here we patient and warm. They treated us like friends/family more than customers. :) They adjusted a few things and their pricing was fair and definitely made sense to us. Kal even worked with us to give us an incredible price for the service and we couldnt be happier. Whenever anything needs to be done...we will be at Pasadena Yamaha!!! Thank you so much guys!!!
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A Private User
Great! I am in the process of moving from out of state, had my car in the shop and brought my bike in for 12,000 mile service. I made appointment for 10am the next morning and when I arrived, they were ready for me. They told me it would take a couple of hours, so I hung out, came back and the bike was ready as promised. I drove into the office, and when I came out, I had a bit of oil dripping under the bike. I called Pasadena Yamaha and they said dont worry, they would take care of me. Despite being a Friday afternoon, and traffic being very heavy, their mechanic came out and was not able to fix the leaking gasket there, so he offered to bring me to my hotel, fix the bike that night, and deliver it to my hotel the next morning. I decided to hang out with him while he fixed my bike that night. The next day, the mechanic called me to ensure that everything went well! What else can you ask for in a bike shop? I give this shop 5 stars for their courtesy, professionalism, and going the extra mile when trouble arised. I would highly recommend this place to anyone.
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A Private User
I cant speak highly enough of this store. I own a Yamaha Zuma that I originally drove around in San Luis Obispo. When I brought it down to Pasadena, I searched around for a dealership to tuneup my bike...Pasadena Yamaha was it. Not only were their prices extremely reasonable, the sales and support staff are exceptionally helpful. They dont just fix your vehicles, they explain what theyve fixed and offer intelligent information to their customers. When my Zuma broke down on me a coupe miles away, they picked it up for me FOR FREE. When I got my bike serviced another time, they dropped me off at school FOR FREE. If I ever decide to upgrade to a motorcycle, you can bet Ill buy a Yamaha simply for the great service at the Pasadena store. Thanks for all your great work guys. YOU ARE AWESOME! :)
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Patrick Kiernan
I will speak to their service department, but their sales folks were equally attentive. I brought my bike in with a loose dashboard and to get an estimate on a dent that my moving company had put in the fuel tank. They were able to take a quick look and fix the loose dashboard and wiring on the spot as well as give me a timely and fair estimate to repair the fuel tank. My interaction with their head of their service department was excellent. We got to talking and had a very friendly discussion. My strong impression is that I would trust him and his service center. Ill update this post as I get work done in the future, but they will be my go to place for my motorcycle needs. Strong positive endorsement.
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Mathias Schreier
This shop is great! We bought a scooter there about a year ago and I liked the atmosphere. A few days ago, I got interested in a used Yamaha from on their website. I asked them for more info/stats/pics about the bike and they sent me everything at once. When I went there to have a closer look, they let me do a test drive without any problems. Nobody was pushing me to buy, they were just super friendly, told me about the service records of the bike and gave me a great price. I am not good in haggling and talking, so this was just the place I was looking for. Needless to say, I bought the bike and dont regret any minute on it. Feel almost guilty, that I dont think about my old Kawasaki anymore ...
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Danny Rios
Just putting out there my recent experience with the Service Department. I brought in my Yamaha R3 on a recall service. I was told it wasnt a problem and it would be ready the next day, since I called in a month previous to get my kit ordered in time. But most importantly, I was told I would receive a phone call when the service was completed. That phone call never came. This was on a Friday, so my bike would have been ready on Saturday. Since the business is closed Sunday and Monday, and because I didnt receive the call, I had to wait three extra days to get my bike back. There is no value in customer service, and it seems no practice in it either here at this dealership.
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Sid Lyon
I purchased a brand new Yamaha YZF-R3 couple weeks ago from Pasadena Yamaha. They not only gave me a very good deal but provided with excellent customer service also. Richi is a very nice gentleman who is working at Yamaha Pasadena. He not only took care of related paperwork in very professional manner but he delivered my YZF R3 to my home. What could I ask more than this? I highly recommend this place for your next motorcycle purchase. “ If you are looking to buy a Yamaha, I highly recommend you to visit there and talk to Richi before you get ripped off from Berts Mega Mall West Covina “ Trust me on that. Good luck!