Category: | Motorcycle Dealer |
Address: | 515 W Pico Blvd, Los Angeles, CA 90015, USA |
Phone: | +1 213-748-3735 |
Site: | scooterdynasty.com |
Rating: | 3.4 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed 10AM–5PM |
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Jason Mares
Go elsewhere for service. I bought my 2013 Symba here and both times I took it in for service, I got it back in worse condition. First I took it in because my shifter was getting stuck, and I got it back with a cracked fender and the bolt holding the rear part of my bike to the frame fell out in the middle of riding and the rear wheel started to sway to the right uncontrollably—I had to get it towed and they had to have the manufacturer fix it. Next I had them replace the chain and do a valve adjustment and when I got it back, my gas mileage went way down (went from 100 MPG to 60 MPG), theres a significant loss of power and my engine oil is overflowed with gas thats been leaking in there ever since I got my bike back. And thats just my story. My sister had hers fixed here because it wasnt starting in the morning. When she got it back, it didnt start at all. Just dont get service here. Both experiences lead me to believe anything beyond a simple oil change is beyond what the techs here are capable of.
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Carter Merz
I cant speak for the shop side of this business but did not have a very good experience using the online store. Very, very poor communication. Im not sure if they just order something from a 3rd party when orders are placed online, one week after "purchase" online no tracking info sent etc. eMailed them asking if it had been shipped out, no reply. Took waiting a week and sending an angry email to get them to send my item out. When I sent the last eMail I got no reply or sorry just a tracking number saying USPS had received shipping info. Next time I will find an online store that knows how to communicate with its customers. EDIT: got the item in the mail today, looks like they were out of it and just ordered it from RacingPlanetUSA!!!! What a joke of a company, I even had a purchase note saying please tell me if item is out of stock. FYI saying an item is in stock on your website does NOT mean someone else has it in stock. Big mistake, strike three Scooter Dynasty.
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Igor Comes
These guys will lie to you, you will have to call them all the time. Their mechanic insult you because he may think this is funny. They have no respect for the costumer and have interest only in the money you will throw away in their business. When they will finally repaired your bike, you may have to come back two weeks later because something new goes wrong with your vehicle. They did break my entire ignition and didnt want to admit it. Of course you will have to pay first before being able to check your vehicle. Ah they took 2 months to do the job telling me once that the part is coming from japan and after from china... My other dealer told me that it will took 3 days to do the whole job. Finally, I really think as a costumer that we are fed up with disrespect, bad services, lies and damages.. At the end of the day we are the one who pay and I don;t even understand why we should fight for having a decent service. A place like that shouldnt exist.
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Jessica Lacosse
HORRIBLE!!! I ordered a 125cc 4wheeler last December as a Christmas present for my 16 year old daughter. We had numerous problems within the first month. It would have problems starting, staying started, would hesitate as you were driving it, chain continually popping off, paint chipping, stickers peeling, too many list! I contacted the service dept and was told that they would fix it but a year later have yet to do so. At this point I am taking them to court. Save yourself the hassle and go with someone else! Oh and did I mention the 125cc they sold me was actually a 110cc with a sticker placed on it trying to convince me otherwise. These machines are junk and very difficult to find anyone to work on them. There are no manuals. In fact when you get your new quad it will be filled with fish oil instead of engine oil that needs to be changed! WHo does that (they even admit to this is the startup "guide")?
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Claudia Moral
I get a cali classic here from day one it was dripping oil l brought it back they say was a cracked oil gasket defect from fabric they exchange the piece l had it back 4 days later l start using it and the dropping oil start again now they say they need to exchange the engine! !a brand new scooter need a new engine? They dont want to give me another scooter for exchange, l use it just for 3 days !brand new 0 miles! I dont recommend this place to anybody, its not fair that l spend my money on a new scooter to end it with visits for repair and now l will have a remanufacture scooter
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Alex Lucka
I am a mobile scooter mechanic and being mobile I stock only a choice supply of parts. I always come here for parts for my customers and my own personal bikes. I have probably been a customer of theirs for over 5 years. I even refer them to my customers who want to buy new scooters. Because I know that here they will have a reliable shop backing up their new scooters. Vincent and Carlos are always knowledgeable and helpful. Scooter Dynasty has become the only supplier in town whom I feel I can trust when I need a scooter part
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Johnny Donikian
Its hard to tell what exactly this shop wants to do. Sometimes theyre stocked to the brim with ATVs, sometimes its scooters, they even stocked a ton of lowrider bicycles at one point. From poking my head into their garage more than a couple times, Im pretty sure theyre a seat of your pants type place and not a "check the service manual" type place. I suspect theyre still trying to figure out how best to maximize profit with their prime location off the Metro line.
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Jude DeMeis
Ordered and paid in full for two scooter parts that were listed as available on their site. One week later I get a phone call saying that one part was not available so they would refund me and send the second part. Two weeks later they email saying the second part is unavailable and refund the remained of my payment. Bottom line: if you need scooter parts quickly consider ordering from someone else who actually stocks what they advertise.
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eric secrist
My 2013 Cali Classic 125 would not start. Carlos took it into the shop immediately and within minutes his mechanic diagnosed the issue and had it fixed within 30 minutes. Great service, great work, and excellent value. Got to say, I was a bit nervous reading some of these reviews, but my experience could not have been better. I will definitely continue to use these guys for all of my scooter needs.
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Afton Lowery
Bought my scooter here and bring it back for everything! They do great work and they do it fast. They never overcharge like other mechanics. My scooter gets its fair share of broken parts from drunk people in my neighborhood and people backing into it when they park. Vince and Carlos are great guys who always make sure everything is in working order and safe before I take it home.
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Ramsey Deal
I really had a phenomenal purchasing experience through Scooter Dynasty. My Lance PCH 200i has never failed me or had any issues through 5,000 miles so far. When I moved back to Cincinnati, they made shipping it so easy and convenient. If I come back to Los Angeles, all my business will be done here.