Category: | Home Improvement Store |
Address: | 3555 N Main St, Kelseyville, CA 95451, USA |
Phone: | +1 707-279-4297 |
Site: | kvlumber.com |
Rating: | 4.2 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–6PM 8AM–5PM |
SP
Sparky Tahuna
Wrong day to ask me about my experience at Kelseyville Lumber. Well actually its not much different than almost every other time I try to buy something there. The unfortunate thing is they are so close and convenient, but its just not worth how mad or upset I am by the time I leave. The incompetence of many of the employees, and the lack of desire to help is incredible. Common items not priced and check out personnel that cant find the price. Both caused by poor inventory control. No common sense used by checkers. I tried to buy an item that had an actual tag on it, and it was marked $1.10. The girl said the total was $1.53. I questioned it and she stated, "The register says $1.53". I replied that even with tax it couldnt be that price. She stated again, "The register says $1.53. I walked out. This is only one small example of poor service by one of their employees. Dont get me started on how most of them avoid asking if you need any help or have any questions. I wont even go into why I walked out empty handed today. But it has to do with standing in a line of only 3 people for 15 minutes while the clerk tried to do a 50 cent return. I had $50 worth of plants in my cart. Theyre still there. I walked out. I have been a patron of Kelseyville Lumber for over 20 years. It was not always like this. I simply dont understand.
MA
Matthew Clark
Its a nice store with lots of selection. While sometimes on the higher side in price they are not nearly as expensive at Mendo Mill (aka Bend over Mill). I find they are best for door and window selection and they do a fantastic job. Turnaround on special order items is reasonable and delivery fee is only $15 and usually can be delivered the next day.
JO
Jones Center
I just saved over $90 purchasing a water heater from Kelseyville Lumber compared to its nearest competitor. Plus I search the internet for the best possible price and it still was the same price at Kelseyville Lumber. Very helpful friendly people. And its great to do business with a locally owned family company
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Sean Stevenson
This place has everything! Their lumber selection is the best around. The prices are about 10-15% higher than in Napa, but because theyre local its worth it. Ill continue to go back.
AM
Amanda Garcia
This business allowed my stolen credit card to be used and does not use the proper security for transactions. Looks like they will be responsible for the fraudulent charges.
MA
Maria Treguboff
Bought some glass shelving I had to return due to factory defects & I was treated very well, they returned the items with no problem. Thanks kelseyville lumber.
JO
Joanne T
Best hardware store in Lake County by far. Prices are competitive. Not outrageously high like Mendo Mill.
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Charles King
This is a simply terrific store. There staff is almost aggressively helpful and very knowledgeable.
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Rick Dye
What a great place ,large selection large portions and friendly people,even a singing cook.
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Devona Boerema
Had breakfast burrito, good waitress she was on it .... still a good place, thank you.
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parker mills
this is a great place, family owned. We support them 100% a local remodeler
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Rob Avina
Got me some rat traps. Gunna trap me some rats.
JO
John Traphagan
Almost everything you need and friendly people.
CH
Christopher Rivera
Great place, best prices , very helpful.
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heather white
Love love love this place