FedEx Office Print & Ship Center

Category:	Print Shop
Address:	10725 Zelzah Ave, Granada Hills, CA 91344, USA
Phone:	+1 818-366-3761
Site:	local.fedex.com
Rating:	3.1
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM

Location

Photos 19

Reviews 19

Ray Calnan

Horrible service from this location and the company in general. I had items delivered to my home. On one occasion the box was left and was damaged. I contacted the company to return it. They sent a request for FedEx to pick it up. FedEx said they couldnt find the home. I called for a second time and it happened again. I told the company to send me a label and I will drop it off at a FedEx location. Today I took the heavy box to this location and they said they couldnt ship it because the box was damaged. I explained and they said no. I called the 800 number and the person said they would send a damage investigator to my house. I replied that they cant seem to find my house even though they have delivered numerous times. I ended up paying to have them rebox it at the FedEx store. Horrible experience all around. Too many inept people working at FedEx.

Cindy Hindes

Went in Sat at around 5 PM. One person manning the shipping desk, waiting on a customer. No other staff in the store. Someone in the office on the phone. I had several 16 page double sided half-sheet booklets I wanted printed, folded and stapled. After waiting several minutes, and the arrival of a second shipping customer, shipping guy suggested I use self service. I said I would need someone would help me figure it out. A few more minutes wait and office guy comes out to handle a disgruntled self service customer who was in the store before me. After a few more minutes wait, I Ieft. Surprising that there was no staff--did I catch everyone on dinner break? Disappointing; I have had good service till now.

Casa DeOro

Higher rating could of been possible if it were not for the women that work there. I go to this a location often and if I ever need assistance and one of the ladies that work there are the ones behind the counter one thing always happens: no time, they have to take an order. Today, I went in to make 1 color copy - thats it. 3 copy machines were all in use. After waiting for 11 minutes, I asked the lady behind the counter if she could make me 1 color copy and her response: ohhh, Id have to take an order, dont have time right now. Awesome customer service...really - thanks.

J Moo

This FedEx is a joke Emily is a know-it-all and knows nothing at all Josh is a lead that doesnt even know his staff members and the manager of the store wasnt even personable enough to say greetings this is a poor representation of FedEx Kinkos

Abanoub Ghipriel

This FedEx is okay. They try to up sell you when shipping big items like "Im sorry. We cannot ship the item like this.". Even though UPS and USPS can ship it. They also overcharge for their boxes and other materials

Montana Pham

Ever need a print, fax, or even mobile setups, this is your place. A bit expensive, of course, but its a great place to drop off your packages super easily too; offers up to tape and label for you!

Brandon Le Tran

The printers do not work, the computers lag, and if you login into your drive, FEDEX routes your account through a server in Texas. Card charged for the duration of my struggle.

A Private User

Bad customer service. Refused to provide tape to customers, while Kinkos a few miles away have 6 rolls of tape ready and available for customers to use.

Narine Harut

Always confused because everything you have to do by yourself, but when I need help, its always someone who can help me.

Chris Jacobo

Everything is here. From Internet access to printing banners; making copies to sending faxes. Awesome customer support.

Joy Renfro

Went in the Guy is helpful but acts like hes being forced to help you They lack CUSTOMER SERVICE SKILLS

Alejandro Martinez

Unfortunately the lady at the print counter had a terrible mood, the place is clean and organized.

moris constanza

Great customer service. Yoshi help me to do all the paper work for my return. Thanks yoshi

Gov Company

Run from this place. They will try to sell expensive boxes and services you do not need.