Category: | Jeweler |
Address: | 7685 N Blackstone Ave, Fresno, CA 93720, USA |
Phone: | +1 559-449-7590 |
Site: | thinkrogers.com |
Rating: | 4.8 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM Closed |
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Sally Loaiza
Horrible experience. Had a ring resized asked for a 1/2 size bigger instead i got a ring double the size. Despite having to come back several times it took weeks to get the ring back. Upon picking up the ring I was given a hard time. The clerk asked for ID i willingly gave it to her. Then she said I was not on the account, she requested i call my husband. Confused as why i was being questioned I asked for them to clean my wedding ring we purchased there. They said they were too busy and no one can do it. I finally reached out to the sales guy who helped me originally and they changed their tune. Another clerk saw how upset i was and graciously cleaned my wedding ring. They are so rude at Rogers River-park!!! I hope management sees my post!!!
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Diann Brown
Ive always been inquisitive about Rogers Jewelers. I finally found out why . I had a wonderful experience choosing my Pandora Bracelet. My salesperson Jennifer was highly knowledgeable about Pandora. In fact she helped me select a bracelet that reflects my personality. The overall ombiance was very welcoming and enjoyable. I was offered bottle water or a beverage. It was like they knew I needed to quince my thrist. I highly recommend you visit Rogers in Fresno, CA on Blackstone.
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John Blayney
It was an overall great experience. I worked closely with Kelly to find the perfect ring for my girlfriend. He was very knowledgeable about all of the rings on display as well as the host of diamonds available on the market. Kelly was very personable and sociable, not a pushy salesman whatsoever. He was focused on getting to know me and helping me to find the perfect ring within my budget. I would totally recommend this place!
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Ashleigh Newton
Its always a great and welcoming experience going into Rogers Jewelry! Their service is great and in a timely manner, I always feel welcomed once I walk into the store! The staff is AMAZING and full of knowledge when it comes to the jewelry in the store. My last visit I was helped by a gentleman named Kelly, He more than helpful, friendly, and knew his stuff! I HIGHLY recommend using Kelly as your diamond specialist!(:
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Alexandria Lopez
Ive always had a pleasant experience going to Rogers! Someone is always ready to help. Bekah is amazing, always so helpful and excited to work with me. She always makes sure my jewelry is always looking extra sparkly and clean. If Im unsure on what I want she always brings out options for me to choose from. If youre ever looking for top knotch service and jewelry, Rogers is the place to go!
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Energy Specialist
I got to do my wifes 10 year wedding renewal at the Blackstone superstore. It was amazing. Rebecca helped me add a marquis diamond to my wifes ring. Then I got earings with the kind store managers help for valentines. Then today I bought my wife a necklace for my wifes birthday. I will never shop any where else and the diamonds are good for same price exchange any time we desire to upgrade.
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Diane Clerkin
Cindy at Rogers is amazing I lost my center diamond and had damage to the ring she contacted main office got my ring fixed on short notice for my wedding i recommend Rogers they stand behind there jewelry with outstanding service my first husband died of cancer 10 years ago Cindy is very kind and understanding to help me with a new chapter in my life thank you Cindy and Rogers
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Nicole Whitehead
Ive been coming here for quite a few years now, and the staff has been great. They always accommodate me and my noisy children. Bekah and Cyndi have been the best sales people we could ever ask for, they always know what Im looking for (even when Im not looking for it lol) and they have always taken care of us. I will continue to shop here as long as theyre open.
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Cathy Nella
Went in for a Birthday pick me up. Entered feeling a bit blue and left feeling golden. I purchased a Forever Mark diamond ring. It is amazing! It sparkles like a light show. They have a trade up program and I saw a beautiful Fire and Ice diamond ring that Im considering next. Very friendly and welcoming staff. When you go in, ask for Cyndi. Shes wonderful.
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Brig Beatie
I love this place. Their staff is super friendly, knowledgeable and helpful. We didnt feel any pressure at all, in fact the atmosphere was much different than at other places. Rebekah was fantastic. She helped us figure out the best options for us in our price range and we couldnt be happier with our decision. Definitely will be going back.
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Cierra Maxwell
I went in to Rogers to get a cross necklace and a woman named Rebecka helped me. She was so helpful and had great customer service . She helped me find the perfect necklace and I had so much fun doing it . I will definitely be back and ask for her! Thank you Rebecka for helping me , you are awesome !!
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Alexandria Lassley
I am so impressed with the staff at Rogers Jewelry! They treated me with respect and I felt totally comfortable . I was uvreally pleased with their salespeople. 5 stars plus more!!! I will definitely be a loyal customer for sure. I will gladly recommend them to all my family and friends!!
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Shyma
Had a great experience at Rogers. Best customer service ; the staff is very welcoming, respectful, and kind. Special thank you to Kelly for helping me, I would definitely recommend Rogers to anyone looking for a great experience and beautiful jewelry.
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lengsho
I had a wonderful experience getting in and out! Great customer service. Picked up my ring on time since I had drop it off for services cleaning etc. Kelly Martinez sales Associate did a excellent job assisting me!
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Gabriel Valles
Larry, the manager, helped me out and was patient in showing me many options. Bought my Fiancées ring here and she gets compliments from everyone. Definitely would recommend them.
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ERICA CAREY
Beautiful selection. Bekah helped my fiancé pick out a perfect engagement ring, and helped again choosing bands. She was very patient, knowledgeable, helpful, and friendly!
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Suzi Huettmann
Kelley is extremely friendly and always willing to help his customers find exactly what they need. Its nice to see good customer service can still be found!
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reuben roman
Cyndi did an amazing job helping me and my wife find a new wedding set for our anniversary. Thank you for all your help. Well definitely be back again.
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Jennifer Porter
I had a great experience at the River Park Rogers location! The staff was friendly and helpful and I was taken care of in a timely manner.
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Susan Smits
Great customer service! Friendly, patient and Kelly was especially helpful. Definitely recommend as my "go to" jewelry store!
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Rick Dunlap
Very satisfied with customer service, quality of products and price. Cyndi always makes us feel welcome and special.
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Tremaine Wheeler
Awesome experience.... See Rebekah, did a great job on assisting me with my engagement ring selection.
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Brittney Russell
Cyndi did a great job helping my fiancé with finding a perfect Christmas gift.
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Mark Burress
They do their best to give you a premium experience and its much appreciated.
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Paul Federoff
Had a great time working with Cyndi! Great customer service and very kind.
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Jeff Weaver
Great experience and very professional. Would buy from Rogers again.
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Della Ortiz
The best ever! Thank you Rebecca for all of your time and patience.
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Wade Williams
Cindy was the best, I wont buy a watch from anyone but her.
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Yenny L
Fast, easy, and very helpful with the repairs on my ring.
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Edward Ruiz
Great place to buy some jewelry and very helpful staff
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thomas mowdy
The staff goes above and beyond. Will be back again.