Garden Street Goldsmiths

Reviews 7

LA

Lauren Wells

I am thoroughly impressed by this business. My (now-husband) and I visited this shop for engagement rings. Not only was I immediately impressed with their gorgeous pieces (one of which I am now wearing, and to which NOTHING compared at other jewelry stores!), but their customer service is AMAZING. First of all, Marnee (sp?) helped us when we were looking. There was no pressure to buy at all--you can tell the staff really want you to pick something you LOVE. Marnee was very patient with all the things I wanted to look at and all my questions (and I took a LONG time). She was very easy going and a pleasure to work with, and made finding "THE ring" a relaxed experience. What she couldnt answer she asked Amanda, who promptly and thoroughly answered my questions. All the staff are very knowledgable, but theyre also PASSIONATE about what they do and even about the way gems are formed. They are all very friendly as well. I dont remember his name but the older gentleman is full of tips for care for jewelry and is really concerned with your purchase holding up well. What really floored me was when I was arranging to pick up my wedding band and newly cleaned engagement ring, I was having trouble coordinating my schedule with the shops, so Amanda and her husband HAND-DELIVERED my rings to my house, after hours!!! I was SO impressed and felt so special having them take such time and effort to get the rings to me in such a convenient way. They had deep-cleaned the engagment ring and re-rhodiumed it (sp?) for FREE so it literally looked brand-new for the wedding: not only shiny, but not the faintest scratch, not even on the bottom of the ring. Ive dealt with Amanda the most and I can honestly say she feels like a new friend. Also, we got a good deal on the diamond we went with, which allowed us to get a higher carat stone than we were in the market for. I HIGHLY recommend this business to anyone shopping for jewelry.

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Robert Benson

5 stars isnt enough! A blessing of a jewler! Masters of their craft and customer service. After a horrible experience with a local "watchsmith" who damaged the band of my new Hamilton while sizing, I walked into Garden Street Goldsmiths hoping to have his "work" undone. David not only did right by my timepiece but he took the time to explain the workings of my first automatic and answer all novice questions I had. He even let me examine a custom-set ring he had crafted and I was taken a back by how perfect it was. They take such pride in their work, its refreshing and reassuring. While David was undoing the damage done, his lovely mother-in-law law consoled me and offered me a piece of chocolate to remedy the pain of the previous "watchsmith" damaging my new bracelet. You feel like family when youre here. Finding a jewler you trust is important and difficult and after having a few dings to my new grail watch, Im thankful for finding my jewler for life. Cant recommend enough. Turned a horrible experience into a wonderful one. Thank you David and family!

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SA

Sarah Wheeler

If you need high quality work done on jewelry, these are you guys! They are totally recasting my engagement ring and making the wedding band and I already know I will love what they did. They are so friendly and dedicated to their work I know I will go to them for years to come!

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Judith Seibert

Very personable family operation. Always honest and straightfoward, with an adittional knowledge of Indian jewelry plus more. Full of interesting stories and fun! You will like them and will be treated with full disclosure. I like them alot!!!

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Smiler The

Richard worked with my unusual requests and did an AMAZING job. My wife loved the ring. Thank you for your wonderful customer service and attention to detail.

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Olivia Maxie

They were wonderful when I needed a ring done in a week. They were accommodating and very professional.

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A Private User

friendly service- not pushy! high quality

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