Rogers Jewelry Co.

Category:	Jeweler
Address:	6520 S Virginia St, Reno, NV 89511, USA
Phone:	+1 775-851-8555
Site:	thinkrogers.com
Rating:	4.6
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 11AM–5PM

Location

Photos 10

Reviews 22

Jennifer Kendrick

Gee, I wish we could rate this lying and conniving trash hole a -5 but obviously cant.. The trash Rogers store is in Reno 89511, and the staff is terrible, rude and a bunch of greedy scam artists. I wont name names but theres one man in particular who lied, yelled at us, and treated myself and husband like garbage while we went there for a warranty repair on my wedding band purchased from them. They said a date for completion which was our milestone anniversary, multiple times (more like yelled at us) when it would be ready and now all of a sudden it not only wont be ready but to protect himself and his disgusting lies, wants to just "give it back so that we can upgrade to something better" Please find a better place to buy and invest your hard earned money on one of the most important milestones in your life SOMEWHERE ELSE! Dirty scoundrels!

Tanja Buroker

Went in with my fiancee trying to find a an engagement ring. Trista helped us. I had NO IDEA what I liked even though I thought I did. I dont have any idea of verbiage for jewelry and She was very patient and explained everything to me as we went. She was super helpful and found something I loved. After ring shopping all day at multiple places I can say without hesitation that she is by far the nicest person to help us, and she managed to make a stressful and embarrassing quest into a pleasant one. I wish I would have gone here first so I didnt waste my time with the other places.

Patty Balderston

My husband purchased a ring last week. We decided we didnt want it and cancelled the order the next day. The person on the phone confirmed the order was cancelled. Since it had been a week, and our credit card was not credited, my husband returned to the store yesterday to get this taken care of. He was told by the salesperson that when he called they didnt know what was going on so they put the order through! He was basically told that we are stuck with a ring we dont want. They would not refund the credit card for an order we cancelled. This is a scandalous business.

Robert Crotto-Baker

This is an amazing business that is concerned with making sure each customer is happy and content with there purchase. They made sure with each one of my purchases that I was well informed on the rings and how much I would be paying for them. The sales Rep made sure to offer me the best deal he could at the time with any promotions. My wife and I go back for our ring checks for our warranty and we are always made felt welcome and genuinely cared for with each visit. Thank you to Connor and the rest of the staff at the Reno store for all there great work!!

Jeanne Cooley

I came in for repairs to my wedding ring and I was greeted as I came in the door by Trista. She listened as I explained what was needed and took care of me immediately. She also let me know the cost of the repairs right then so I wouldnt be surprised. She gave me the time frame and I was pleased that I received a call telling me my ring was ready right when she said it would be! Trista is very professional and helpful and I will definitely come back to your store.

Jacob Barnes

I went in a year or two ago and looked at some rings and found "the one" but it just wasnt quite time. Then this year I felt it I was ready and went back in and they remembered me and greeted me and were very polite and considerate. I would recommend this Jewelers store to all my family and friends not only because they have the most beautiful jewlery but they have an amazing staff willing to help make your special moment magical.

John Bosley

Absolutely fantastic!! I was buying an engagement ring for my now fiancé. I had a clear budget and they respected it; unlike another jeweler I had been to earlier that day. Not once did they try to oversell me something. Since then weve also gotten our wedding bands here. Will never go any where else! We are second generation to buy rings here and as far I can tell thats not changing any time soon!

Stacey Taylor

Rogers has the most incredible customer service. They treat everyone with such kindness and respect. They have been wonderful to my eighty year old mother who has a wedding set that my dad purchased in 1954 at Rogers in downtown Reno. I would recommend Rogers to anyone looking to buy quality jewelry from a perfectly qualified staff!

Jim Snyder

Its real simple to me if youre going to buy jewelry go to Rogers Jewelry the nicest sales people they take care of you dont judge you and they always find what you need. Here is one thing that is very important to me they support veterans ever since I started shopping there always been the way they take care of me as a veteran.

Hannah Sparkles

I went in to get a small clasp replaced and they were very helpful, friendly, knowledgeable and kind. Leroy replaced the clasp quickly at no charge and showed me options for chains as well, but with no pressure to buy one. These people will definitely be seeing my family again!

Peggy Clarey

Rogers Jewelry has been our jeweler here in Reno for about 25 years. Excellent product, great store decor, but mostly because we get to spend a few moments with Leroy Kisling during or visits. He has a truly unbounding ability to make all the right moves.

Mason Hill

They were amazingly courteous and didnt make it seem like I was just a sale. Not to mention I even got to enjoy a beer during the process. I wouldnt care if they charged more, the experience there is what sold me.

Patrick Olson

Great staff, very friendly and super easy to work with. You feel like you are welcomed from the moment you walk into the door and get treated like youve been shopping with them your whole life. Great experience.

Millie Cass

Everyone here has become part of our family. We have bought so many pieces of jewelry here and are extremely happy with everything. They stand behind everything they sell. We wouldnt shop anywhere else.

Frank Lougher

My experience is purchasing a wedding ring was great. Trista was very helpful in finding me the perfect ring. I would highly recommend Rogers Jewelry and will definitely return in the near future

Thomas Taylor

Conner and Sarah and all the staff we delt with were amazing!! I rarely fill out surveys but I felt everyone should be complimented on their amazing service and professionalism. Thank you!!

Danelle Jackson

I have been a customer my entire life and every piece of jewelry my mother has is from Rogers. Andy is absolutely amazing as well as the rest of the staff. I wouldnt go anywhere else!!!

Michael Assuras

Very friendly and helpful people who seemed interested in my ideas and opinion about jewelry for my family which I find priceless and theyll find me as a friend and loyal customer

Charlie Birdsong

Great and friendly staff. Always there to assist with any questions or concerns. Would highly recommend over kay or jarred. Much more personable.

DJD

The staff was very friendly and helpful and the whole thing went very nicely. Thank you all for the pleasurable experience! James Dorn

Callie Crawford

My favorite place to buy jewelry! Everyone is always so friendly and helpful. Id definitely recommend.

MaryAnn Omohundro

The store is lovely and Trista is very charming! I love my new Pandora ring!