A & A Auto Sales

Category:	Used Car Dealer
Address:	15334 Valley Blvd, Fontana, CA 92335, USA
Phone:	+1 909-429-1000
Site:	aaautocenter.com
Rating:	3.7
Working:	8:30AM–8:30PM 8:30AM–8:30PM 8:30AM–8:30PM 8:30AM–8:30PM 8:30AM–8:30PM 8:30AM–8:30PM 9AM–7:30PM

Location

Photos 61

Reviews 21

Cynthia Bighorse

Im from AZ and saw this particular Chevy Tahoe at A&A Auto through Cargurus that my family and I were looking for, since we are expecting another child and need the extra room. The color and year and price was perfect so I was very much interested with working with this dealership to purchase this truck. Since I would be heading to CA within the next few weeks to visit family, I figured lets try for the truck now. I dealt with a salesperson named Esmeralda. She gave me what I believe was her personal number and said that I could contact her regarding the truck. After being reassured that the dealership does do business with neighboring states, I was prompted to do the online application for the truck. We did the application and I let Esmeralda know through text that we completed and submitted the application. Esmeralda text back in a timely manner saying she would check the status and to give her a "sec." That sec lasted days. I had to continuously keep texting her about the status of our application and sometimes days between would go by until a response. I was given the same answer as all the other times, "sorry I got busy, give me a sec." I replied "okay" and waited to hear back from Esmeralda, but now a week has gone by without any sort of response or communication regarding the online application for the truck we were very much interested in. It would have been nice to be treated as a priority as we know all clients are treated with at an actual dealership. We were just as serious about purchasing this vehicle as any other person is who walks in a dealership looking for a vehicle and yet we were disregarded from the whole process. A phone call or text saying our application wasnt accepted or the truck was sold or whatever the reason was for not being contacted back would have been nice. My advice for anyone who is a neighboring state of CA and is trying to pursue a vehicle, dont go about it with this place through the phone or online. I promise you you will not be contacted back.

Kendra Nightingale

Dont even waste your time. I called mid morning on a Tuesday inquiring about a vehicle I saw on their website, asking if it was still available. Reyna put me on hold and went and checked. Said it was still available, and if I wanted to come see it, call them about 30 mins prior to my arrival to confirm and they will have it ready for me. 30 mins prior, I was about to leave work in Loma Linda, and called Reyna again to confirm that I was on my way. She confirmed with me the vehicle I was interested in, and told me shed have it ready. When I got there, I was informed that the vehicle I had inquired about had "just sold". So, this dealership is not only lazy, and unprofessional, but also full of liars. Wasted my time. Will never go back here.

Angie Flores

Worst experience ever! I purchased a truck there, and at 1st of course they were friendly and nice to get me to buy the car! With in the 1st two weeks the truck began giving me problems, took it to the dealer where supposedly they replaced/fixed the truck. Well another two weeks went by and the truck gave out and the dealer would not fix or help with fixing it. I dont recommend you buying from here, I now have heard this place sells cars that do not work! I regret going here! I had to pay a whole lot of money to fix a new car just purchased, not good!

K Harris-Thompson

My husband and I worked specifically with Gino. He was very honest and never sugar-coated the truth. We had a bad experience with another car dealership and was very cautious about the used car business over-all. This place restored our faith! We got the car we specifically wanted at a great deal! We are very happy with our purchase. The customer service we received from beginning to end was OUTSTANDING!!! I would definitely recommend A & A Auto Sales to my friends/family.

Sofia Aguayo

Started deal with Gino this past weekend and he was great, came back today to bring in trade in and finalize the deal but Gino unfortunately was not in. So we dealt with the GM he gave different #s than what Gino gave, wanted to only give half of KBB trade-in price. The GMs attitude worsened when I advise I had my own financing through my credit union. Be ware of this place.

Monica Ramirez

Great customer service! Bought my car from them and the whole process was very smooth from beginning til I got to drive my car home. I recommend this place to anyone looking for a vehicle, they have a big variety of used vehicles. Thank you guys! especially Reyna she was very helpful and attentive really went out of her way to make sure I was taken care of.

Sami Sami

Best place to get a car and get service. I bought a Suburban for my growing family and even though a service light went off they took care of it and Im back on the road. I recommend A&A if you are looking for a car. The sales giybthat helped ke was Omar and he was very helpful and treated us right. Ask for Omar if you go.

Nickie Ortiz

My friend bought a SUV nothing but problems . Stay away from this place If you have to please watch the warranty They are not keeping their end of the deal Its costing him a lot of money. And to top it off He still doesnt have his CAR

Carlos Rafael

Keep away from this dealer my cousin just bought a Jeep from this place and now the jeep is in and out from the mechanics. Just buy a new car it will be cheaper than here. If you dont know about cars take a mechanic with you.

Alejandro Altamirano

My wife and I recently buy our second vehicle from this dealership. I reach to them online ones at the dealership Angel help us all the way trough. Good service,good cars and good prices. Thanks team A and A

Yanet Castaneda

Thank u Reyna for your great service!! We are definitely coming back to this place they have great inventory and amazing service!

Galina

Amazing service! The only pressure is in the tires and the salesman was super friendly! Thank you!

Reyna Aranda

Loved the customer service and my family has already bough 3 vehicles from them:] thank you guys.

Ryan Raker

Vehicle not properly described, drove a long ways to check out a pos. Staff was friendly though.

Radio Gaming

I love my honda civic bought it from here thanks guys

Maria Casillas

They have really nice cars and very helpful people.