Berilian Jewelers

Reviews 9

AM

Amy A.

Yesterday, I physically went into Berlian and attempted to purchase a 14k yellow gold chain 24-26 inches. It was a miserable experience! The woman who showed me their chains did not even know the difference between franco, box, round box, etc. They had very limited inventory in the length I desired. When I did find something I wanted to buy, she was reluctant to discuss the actual weight of the chain in relationship to pricing. She went behind a counter to weigh it, and then got defensive when I asked how much it weighed and their price per gram. I found the whole experience quite odd, especially given the price she quoted for the chain was more than $80 per gram. She insisted the higher price was because of the outstanding craftsmanship. When I mentioned I found pricing online much more reasonable ($50-55 per gram), she insisted that it wasnt solid gold at that price, and it had to be gold plated or inferior gold chain. She then acted insulted and began rolling up chain bundle to put back in the safe. Needless to say, I left. I went home and bought two chains made in Italy from Sarraf for $675 and a total of 13.5 grams of 14k solid gold. I will not be going back and will find another local jeweler to help with custom creations and repairs.

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OR

Orlando Muñiz

Ive known Nima(my Boy), Azi, Susan, for a long time now and they always took great care of mine and my families jewelry needs. They always have the best prices around and are always willing to work with you and go the extra mile. I bought several rings for my wife from them and my parent bought my kids necklaces as well as many others. Always appreciated their honesty and the way they go out to help us save money. Whenever our jewelry breaks or something goes wrong, they have no problem fixing the issue in a very fast manner. Before they hand us back our jewelry, they always make sure its buffed out and cleaned for us. SO PLEASE DONT LOOK ANY FURTHER this is hands down the Go To store for all your jewelry needs in Wholesome Folsom.

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A

A Private User

As a matter of a fact I didnt get no service. As I approached with my cousin this lady had the nerve not to open the door as I rung it? I understand if I looked like a threat, I rang it twice and all she did was look at me and put up a hand? Smiling talking on her phone and put up 10 fingers? "What your open in 10 minutes or what?" I saw another civilian walk up and opens the door to her. No she didnt work there and I know what I saw. RACISM. She was very rude. If she was on break or closing than let a customer KNOW. Lack of customer service and effort. Will not be using my hard earn money ever there. Ive been to better places and thought most stores in Folsom were nice. Not the case. AGREE WITH MICHELE!

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A

A Private User

I went there to check out bridal rings and found they have a great selection of different diamond jewelry, and after pricing elsewhere I found the best price at this friendly family owned jeweler. The owners are really nice and knowledgeable and care to make their customers happy. I had a stone fall out of my ring, and they fixed it while I waited- without charging me...they are the best!!

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A

A Private User

This store offered to pay the highest for some old gold that I wanted to get rid of, they paid me $138 for what another jewelry store offered only $62. I went to the gold company that holds a 2-day event at the Marriott thinking I would get more, but I was wrong. They offered me $50 only, the lowest of all.

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AL

Ali Hayat

Always wonderful service from the owners, they offer great deals and fast service. Definitely the only place my family goes.

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BE

Betty Buchanan

Thank you for all you have done for me. I do miss you. I hope all is well. Betty B

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GO

Go Viral

Great selection, good pricing and nice staff. Thanks guys!

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SU

Susan Gervais

Awful customer service

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