Category: | Department Store |
Address: | 3300 Broadway St, Eureka, CA 95501, USA |
Phone: | +1 707-441-2900 |
Site: | sears.com |
Rating: | 2.9 |
Working: | 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 10AM–8PM 10AM–6PM |
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Michael Kelly
I used to love Sears. Every time I reluctantly need to buy something there now, they screw it up. Whether its the product that fails or promises they dont keep once they have your money. Their customer support is ridiculous. They seem to have one goal and its to piss you off and pass you on to another department until you loop right back to the original after two hours on the phone. All while nothing gets resolved. Honestly, if you can help it, dont buy from Sears. If youre hoping they will back their products, they dont. If something goes wrong, they can care less about how to help. This is coming from someone that has given Sears way to many chances to prove themselves and have lost thousands as a result. If we had any other store closer than 150 miles from here, I would never give them another penny. I cant wait for the day they go out of business and the local store gets replaced by something much better.
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Stacey Howell
In May 2017, my family and I purchased a washer and dryer from Nathan (Nate) Leschner at the Eureka store (Bayshore Mall). Nate was simply wonderful and restored our interest in shopping at Sears. In addition to being professional, pleasant, courteous, and attentive, he was impressively knowledgeable about each appliance we inquired about, from washers and dryers to refrigerators and ranges. He listened to our needs, and his responsive, low-key approach made us feel valued and confident in our purchase. Nate, if youre reading this, thank you again for your exceptional customer service!
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El Pedro Meixlo
Yeah its a Sears just like any other Sears. How do they make them so God damn depressing? But if you want some tools and you dont mind waiting for them to take off all the theft prevention crap then youre all set. I go to Sears
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Catherine Cahill
I was looking for bras, Im 42DD. WE NEED MORE OF THESES. There was only 8 larger size ones. This are their are a lot more larger woman then small. In this area. Plz keep a more larger sizes bras.
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Nicole Simpson
I went to sears to purchase a vacuum, fantastic customer service! The gentleman helping me was friendly and knowledgeable. I was in and out of there in no time confident in my purchase.
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Roger Walker
I went in to return a broken tool. The sales associate could not have been more professional and helpful. This is our families go to place for all our out doors needs
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Jessica Doremus
The sales people lie to make a sale and their commission, I am VERY pissed and will NEVER go there again and I will MAKE SURE EVERYONE I KNOW WONT BUY FROM SEARS!
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Dana Mallo
Garbage customer service in store. Even worse delivery service. I will buy from a local business next time.
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Stephani Kz
Happy with purchase and had my item out the door at pick up in less than 5 minutes
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JoJo Charlez
Not a big Sears, never a long wait to check out, friendly staff.
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susan slack
Very helpful checked my car out for free
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Roberta
My niece took me