Category: | Shipping and Mailing Service |
Address: | 9851 Flair Dr, El Monte, CA 91731, USA |
Phone: | +1 626-575-1986 |
Site: | local.fedex.com |
Rating: | 2.9 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM Closed Closed |
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Duke Nguyen
0* review if I can. I came by this FedEx location (9851 Flair Dr) to ship over night a stick of frozen meat for my business which was carefully packed in a foam box with some gel ice and cardboard box outside. I called and spoke to a staff there the day before making sure that they will take the shipment and also followed their instruction to properly pack this package. When I took the package there, a staff name PATRICK, refused to ship with his reason was that they cannot ship "perishable food". I did research on FedEx website and also spoke to another staff there prior with my understanding that shipping the frozen meat is very common as long as it is packaging properly. With all the reason I tried, PATRICK still REFUSED the shipment. I then took it to another FedEx location to give it another try. Once I get there I found out that PATRICK called around asked other locations not to accept my shipment in case I showed up. I tried reason with the staff at the other location and agreed for them to open the package which was carefully packed to inspect the item. They then agreed to ship after they inspected. The 25lbs shipment cost was $298 which was expensive, but what most disappointed was the horrible service and very unpleasant experience with their unknowledgeable staff. I will definitely not ship with FedEx again and recommend to all my friends to stay away.
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Monica Chiu
Be aware if you want to ship anything with FedEx you can only use their box or plain box with no sign on the outside or they will charge you a fee to repackage. For me this is such a policy for their own profit and not eco-friendly. They are basically telling you do not recycle your box and get a new one if you want to do business with us !
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Roletta Crowe
Delivery guy did not come to my apt. Left a door tag in front of the building and a neighbor found it on the ground. I am house - bond disabled on oxygen long story short the manager brought it the next morning. It was anew air conditioner. I APPRECIATE IT SO MUCH.:)
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Walter Tang
This place is horrible they try to charge you extra using lame excuses. What makes it more ridiculous is their drop boxes are super small so you will have to go to their office for it. I would never ship FedEx if I had to choose.
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ESP 1138
The only FedEx location in El Monte. Service was OK except there is only ONE copy machine. I had to wait what seemed like an eternity for someone to finish. This place really needs two copy machines like all other locations.
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midget mama coolmom
super nice staff. tiny little spot though with only a few pkg spaces.