Verizon Authorized Retailer - A Wireless

Category:	Cell Phone Store
Address:	474 Sun Valley Mall, Concord, CA 94520, USA
Phone:	+1 925-222-2156
Site:	awireless.com
Rating:	1.6
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 10

Reviews 5

pam

Excellent Service! Ive been on the hunt for a case for my tablet and finally had time to stop into this store location. I was immediately greeted and asked if I could be helped, I told the representative what I was in search of, he immediately showed me what they had. They had one tablet case left, it was black and it was $39.99. I personally, think $40 for a tablet case is a bit steep, so I politely declined. Being a good salesperson, he informed me, my account had a discount available for my transaction. The discount was a mere $7, but he was nice enough to offer me a discount of $10 off, of which I declined again. He was persistent, I give him accolades for his persistence. I ended up purchasing a tablet case for the low price of $25 including tax! Nice Score for me! The representative who assisted me was Robert W. and he was really nice and personable, he went above and beyond his service role. He wound up discounting the price of the tablet case by 50%, and being that the only case left in the store was black, he let me special order a case of another color that Verizon had available online and in stock. He placed the order for me and had it shipped to my address free of charge! Now thats some great service! The Customer service from this Verizon store was encouraging, all the staff members were friendly. It was fun to joke around a little with them while trying to pick the custom case color. Should I need any other items for my Verizon tablet, glad to have this Verizon Retailer in close proximity, with happy, friendly staff members.

David Salehi

I go there to fix my phone not turning on, they sell me a tablet with a lie. I return it to the store right away because what the employee said was not true. The employee just says sorry and then charges me 70 dollars for restocking fee in addition to other fees I already have paid. I call the manager and he lies to me too saying the employee does not work there anymore. When I call the store the same employee picks up the phone. They rub you based on their lies. Not only I had to call the store multiple times, but also I had to call Verizon too, so they took a lot time from me.

A Private User

Horsesh*t! Any serious phone purchaser should avoid this kiosk like the plague. Senior college dropout tried telling me things about my Verizon plan that I knew more about, and then had the gumption to try to sell me his personal pre-owned phone from his car glovebox. Terrible selection of new phones. All in all, seemed like a staging ground for probationary rookie salesmen. DO NOT VISIT HERE. Unless youre a 13 year-old pre-adolescent looking for a crappy deal deal behind your rich parents back. HORRIBLE.

will stevens

Purchased a new note 5 as a gift to my fiance while telling them I wouldnt activate it until Christmas for a surprise and the very next day they call her and ask her how she is enjoying her new device so no surprises here and when I called they said we have been getting a lot of calls for that sorry thats all we can day as if they didnt figure out to make notes after the first complaints try a different store would be my suggestion

Aaron Ginkenz

Non a corporate store. Do not go to. Sales manager unprofessional.