Sprint Store By Wireless To Go
| Category: | Cell Phone Store |
| Address: | 18635 US-2 Ste 110, Monroe, WA 98272, USA |
| Phone: | +1 360-794-9040 |
| Site: | wireless-to-go.com |
| Rating: | 2.7 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–6PM |
Location
Photos 1
Reviews 4
A
A Private User
I have never been treated more rudely as a customer than I have here. I strongly suggest you take the extra time to drive to Everett where the customer service is excellent. Here is what happened to me: I just got my phone 2 months ago, no insurance and i got it at Radioshack because it was cheaper. 5 days ago it shut off, mid day with the battery so drained it wouldnt even turn on. Since that day my phone has only held a charge for 1/3 of the time it used to. I explained this to the guy working there and he went on to tell me all the things I must have done wrong to have this happen, he even told me to shut up and listen to him as I was trying to tell him its a common issue on my phone and its all over the internet. I didnt drop my phone, get it wet, it is in perfect physical condition. After he was completely rude to me I made the drive to Everett, where they guy that helped me listened to my story and then ordered up a new battery for my phone.
RE
RevolutionAdrenaline
I only wish there was an option for less than one star. DO NOT GIVE THIS STORE YOUR MONEY. The PUNK they call the manager "V" is just that. A disrespectful, child who has long forgotten he is in a service industry where customers should come first. After wasting over 2 hours for him to do ANYTHING to solve my phone problem I gave up, came home and called the Sprint customer service rep and within 10 minutes my problem was solved. I went to the Woodinville store and was treated with dignity and care. I was made to feel as though I was valued as a customer and ended up buying a new phone and plan through them. I will go back to Woodinville store for any needs related to Sprint service in the future. Honestly? This is not even a slight exaggeration. this was the worst customer service imaginable. The kid argued with me, made snotty remarks, and on top of all this they only carried maybe 8 phones in the whole filthy "showroom"
AL
Alex R.
If you like waiting 20 minutes and not being acknowledged by staff, this is your store. Go to Amazon or Costco, youll probably get a better price anyways.
RO
Roni Quizenberry
Always great to work with.