T-Mobile
| Category: | Cell Phone Store |
| Address: | 1701 Willow Pass Rd, Concord, CA 94520, USA |
| Phone: | +1 925-363-4597 |
| Site: | t-mobile.com |
| Rating: | 2.8 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM 10:30AM–6:30PM |
Location
Photos 11
Reviews 13
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Chris Turpin
Eh. Friend and I went in to upgrade her from a Galaxy S5 to a S7. They tried to tell her that her aged and beaten S5 was a better phone just because it had more megapixels on the camera. I get that salesmen are not product enthusiasts and that they dont need to know every little thing about a product, but given that the S7 is marketed as heavily as it is based on things like the camera, the salesman should at least know something about the product theyre selling.
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Sveta Akhunova
They sold me a phone that does not work, the serial number does not match with the box of the phone. They do not want to exchange me to another and they dont want return my money. I am very upset at them. Why deceive people, this is not true test. This phone they sold me, you can throw in the trash. Manuel who works there, he can not solve the problem and help the customer, he is a bad manager and was very rude to me.
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sak
Pésimo servicio, te hacen esperar más de 40 minutos sólo para poder pagar tu cuenta!!
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Tony Carmichael
Im not sure how this store makes any money. Every time I go there to buy a new phone theyre sold out. I end up going to Frys next door and they always have what I need.
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Alex Denisov
They dont know how in this store how to take care of customers. Sold to me cell phone w different imei. And dont want it exchange. I will report it to bbb
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Lori DaRosa
Couldnt be more helpful. They are well supplied with their products and know well what to recommend. The company often offers specials and deals.
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Angel Ruiz
The wait is long but the service is good. If youre willing to wait I say go for it, if not there are plenty of other stores around the area.
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A Private User
Very pleasant experience with this store. I needed a replacement SIM and I was out in less than 10 with the new card in my phone.
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Daniel Riveros
Went in enthusiastically to buy a top of the line phone at full price , left with no phone, terrible customer service ...
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Brett Chowaniec
It allows for a person to help you directly but their deals in the store can be found for cheaper elsewhere.
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SantagThecreeper YT Channel
Go to another time i had to wait for more than an hour no help came.This place really sucks!
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Jaime Romero
Great service just really slow at times
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W Gomez
worst customer service ever!
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