ASN Depot, Inc.

Category:	Computer Store
Address:	4200 Chino Hills Pkwy #300, Chino Hills, CA 91709, USA
Phone:	+1 909-548-0545
Site:	asndepot.com
Rating:	4.5
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM Closed

Location

Photos 72

Reviews 10

Gary Rathbun

I wanted a high-end laptop to use while traveling and have had good luck with Dell products, both new and refurbished. ASN Depot had exactly what I wanted in a refurbished unit and offered some upgrade options. I contacted them several times with questions and their responses were always very prompt and courteous, even for dumb questions (Id missed the answer in the description.) When I got the laptop, it was perfect -- looked brand new and had exactly the upgrades Id ordered. Except for one thing: Id requested Windows 7 to be installed, and it came with Windows 8.1. An easy thing to overlook, as it had been early in our email chain when I had requested that. This sort of thing has happened to me a number of times, and while not ideal, I can see how it could easily happen in our fast-paced society. As long as they make it right and time isnt an issue, Im OK with it. I contacted them and offered to install it myself if theyd send me the software. Understandably, they preferred to do it themselves to make sure it was done right, so paid for shipping both ways. I got to thinking, I want to install Linux on this machine, maybe theyd be willing to make a couple of changes to make that process easier! And they did: Guys, can you set up the BIOS to use legacy booting instead of UEFI? Sure, no problem. How about repartitioning the boot drive to only use half of it for Windows 7, so I dont have to shrink the partition later? No problem. How about turning off any fast boot options to avoid possible problems when shutting down Windows, booting Linux, making changes, then rebooting Windows? Done. They called me when they were doing those changes to verify that they did exactly what I wanted, and they did. Exactly. Excellent customer service, and always courteous. Im a happy camper, the system is awesome, and I absolutely wouldnt hesitate to order from them again.

kamran kazem

Salman, the owner at ASN Depot sold me a used, Dell M6800 top-of-the-line laptop for $2941 claiming it had a 1 year warranty thru Dell authorized Service Centers. It did not. The s/n he sold me was stolen from Dell, according to Dell and Dell would not service it nor provide any support under any circumstances, despite that I was an innocent victim. When I had technical problems, ASN agreed to repair it, but promised 100% to not write to my SSD hard drive. Instead, they reinstalled windows, which erased more than 2 weeks of dozens of sophisticated engineering applications that I had initially installed. The fingerprint reader still did not work. Again, he told me he refused to refund my money (even though the laptop was in exactly the same cosmetic condition as when i got it) because he "didnt have to". I was stuck with a laptop that I couldnt get service on. For the fingerprint reader, only Dell can provide support for that in case of most problems and they werent helping me. I asked Amazon for a refund and they denied the claim initially, then after appeal, they refunded my money since the claim was valid. I highly recommend that you do not do business with ASN. You will likely be ripped-off as I was. You have been warned!!!!!!!!!!!!!!! I have no reason to lie as I have been made whole by Amazon and AMX. Finally, if you read most all of the reviews, it is obvious they were written by the owner or his cohorts. Look at the wording and language and the content. For example, who submits a review after buying a computer 3 years prior? There are many like this. They all give glowing reviews with not one word of any problem at all. This is very unrealistic. Even a glowing review will often have some small negative point. But not any of these. Please see for yourself.

Hussam Nassman

ASN Depot is one of the best places to shop for a new computer, fit for any use. They have anything from home and work laptops, to gaming desktops and notebooks. Everything is custom made and built to perfection, and the durability of their products is unimaginable. Their products will last you at least four years with good use, which is a great plus in my book. I was completely satisfied with their product, service and pricing, and I would highly recommend them to anybody. Their repairs group is also top notch. All of the staff at ASN Depot are very knowledgeable of computing technology altogether, and they are all competent and more than capable of doing what they do at this amazing place. None of the advice and products I have received from this place have ever let me down; they have always made me more than satisfied. This is one of the very few private businesses that excel in what they do and perform more than the expected. I personally have never found any place I was more satisfied with than ASN Depot; their products and what they do is definitely worthy of experiencing.

Bassem Kodeih

Well as someone who doesnt really do reviews I had to give one to ASN especially to the representative Mos! Im not tech savvy at all but being a broke college student I had no choice but to buy a laptop that would do the job. Not only did Mos explain to me thoroughly how laptops work and what I would need, I wasnt pressured into buying what I didnt need and was both given a discount and encouraged to come back with any problems or help needed! I have always believed to be loyal to the right people when they reciprocate trust and respect and I do believe Mos and the people at ASN have done just that! Will definitely come back for all my tech buys! Thanks again ASN!

Conrad Lund

I have been a very satisfied client of ASN Depot since 2006. Within that time ASN has built me three custom computers, two PC gaming computers and one custom laptop for my business. I have been completely satisfied and pleased with all the work and support provided by ASN. Salman Nasir is extremely knowledgeable and professional in all aspect of computer technology and is a wealth of information. I highly recommend ASN Depot for any and all of your computer needs and technological support.

Royal Whittaker

Many professional data recovery companies charge upwards of $1300 to recover hard disk data, but Peter recovered all of our data for $180 flat. He was friendly, recommended me to get a software to monitor the health of the hard drive. If I have any trouble with computers in the future, I will be calling him first.

Jose Iniguez

Three years ago I bought a computer tower and a laptop from this business. they still work and my tower got a virus recently but they repaired it right away and made the computer better then what it was. The employees are very friendly. I recommend anyone to this business for any computer or gaming problems.

A Private User

Fast, friendly service! I went in to get my laptop screen fixed because it was dim. They were able to diagnose and repair the problem within the same day! Prices are reasonable (the diagnostic fee goes toward the repair). Would definitely come back if I had other computer-related problems.

Leonel Tun

I bought a laptop from them over 2 years ago. Ive never had a problem with it. Im completely satisfied with the products they sell. Extremely helpful when you have questions. These guys know their computers. I would highly recommend them.

Gray Balog

They built my computer 3 years ago and its still light years ahead of my coworkers. They were also able to extract 7 years of data from the previous desktop which had crashed. Decent prices and decent service.