Quality Plus Computer

Category:	Computer Repair Service
Address:	14852 Pipeline Ave, Chino Hills, CA 91709, USA
Phone:	+1 909-597-9497
Site:	qpluscomputer.com
Rating:	4.8
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–3PM Closed

Location

Photos 13

Reviews 11

A Private User

Recently my computer started having blue screen errors, so I took it to this shop. They told me they would need to hold my computer for a few hours to run a free diagnostic, and would call me when finished. A few hours later I got the call. The repair guy told me the problem was definitely hardware related but they werent certain what it was. He said they would fix it fox $95, but I would need to authorize payment right then, before they opened the computer up. I didnt authorize them to do anything and went to pick up the computer. Then the owner came out and started a lengthy sales pitch. He said he was actually giving me a discount because I was a fellow asian. He said he knew the problem was hardware related and could fix it in 30 minutes, but could not give further details. He even offered a credit if I gave him the laptop and bought a new one from him. I obviously did not want any of that. As I told him I would think about it and took my computer away, he offered to do the repair for $85 if I let him do the repair right then. I ended up taking the computer home and reinstalling some drivers. This fixed the blue screen errors and the computer works like new again. Be warned: although the people here seem nice, they are dishonest and will give your computer a false diagnosis if you have a cheap, easy to fix problem. They want your money and will lie to get it. If you insist on going here, take your computer to at least one other place for a second opinion.

Allan Gianey

I have been to many many computer shops, but Quality Plus Computers continues to impress. I have been dealing with the owner, Peter Dong for many years, and the one thing that stands out about this store and the owner is this: integrity. The key word here is honesty. Where do find such qualities in any business now days? I have never been over-charged. I have never been cheated. The prices are fantastic and the service is first-rate. They even do house-calls! Peter or Frank will actually come to your house or business to save you from computer death. If Peter says that your computer or laptop will be done the next day....it is. When he orders you a part, it sometimes arrives the same day. Peter and the staff at Quality Plus Computers are extremely knowledgeable, and they are not condescending. They talk to you in easy language, and explain everything in great detail. They treat you like a person, not like a number. The above reasons are why I continue to do business with Peter and Quality Plus. They always come through for me. Oh, and one more thing: this is a Christian business. Enough said.

A Private User

Im sorry Sean had a bad experience in 2011. I have been going to this shop for more years than I can remember. I have referred many many many friends there and they love the service there. I had one friend who was totally frazzled because Geek Squad was going to charge more than she paid for her computer to fix it. Very hesitantly, she took it to Peter and he fixed it within 10 minutes and didnt charge her a penny. He had never seen her before so its not like he was giving her a "family and friends discount". I will not take my system ANYWHERE but Peter. There is one person there that I dont get a warm fuzzy from, none the less, my systems come back perfect. "Systems" aka computers - does not imply I have to take stuff back all the time. I have several different computers between all my kids and get refurbished computers that I donate to the less fortunate.

Steve Ross

I have been doing business with Quality Plus Computer owned and operated by Peter Dong for more than 15 years. I would never consider going anywhere else for my business computers. Peter designs the computer specifically for my needs. The computers work flawlessly, and his personal warranty and guarantee of his products has always been dependable and reliable. Peter and his staff are very friendly, respectful, and good listeners and will provide you an outstanding finished product. You will always leave his office with a smile on your face and have the desire to refer your friends to Peters office to ensure their future satisfaction for all their computer needs.

Brad Berry

I needed four small screws to install an SSD in a laptop hard drive caddy. After wasting time looking at Wal-Mart and Home Depot, I found this shop online and gave them a call. Over the phone I was told they could give me free screws, part of their service to "society." I was surprised and a little incredulous but I decided to drive over. I was fixed up with free screws, a pleasant environment, and even a complimentary bottle of water. I would definitely recommend this place to anyone and Ill be going back if I ever need further services.

rodan Fromjapan

A+, VERY reasonable prices when compared to ASN Depot, Best Buy Geek Squad or Franks PC Repair. Fast same day service to trouble shoot and fix my gaming build with advanced lighting Hue+ system. Unlike the others ESPECIALLY versus Best Buy, they stayed at their quoted price instead of giving you a "quote" then inflating the final price on their work. They did excellent cable management, just showing their attention to detail. These guys deserve your business. No BS, quality work, on time, and exactly as quoted.

Indy Jones

I spilled an entire glass of water on my computer and figured it was beyond help, I told them that when I brought it in too. Although they couldnt fix it they spent two days working on it, free of charge, to make it look like there was no water damage so I could try and take it back to the Apple Store. Great service, great attitude, money back guarantee. This place is awesome

A&Felectric Co

What can I say these guys are professionals on what they do, they got unbeatable prices and they sure will take care of all your needs, whatever its is they will take care of you like family. I will sure be returning here for all my computer needs thats for sure. The techs here new what the problem was right away and was done in 20 minutes, thats unbelievable.- Adam McGuire

Fred Heene

I have been taking my computer(s) to them for many years and they have been very helpful and knowledgeable. Sometimes, I think, fixing these things is a bit of a guessing game, because many things may cause the same problem. If they cant fix it they dont charge except for their time and many times not even for that. They know their computers and they do great work.

Brian Dickie

I had excellent customer service at Quality Plus today. I traded in an old Dell CPU for a gently used HP at a very reasonable cost. In addition, all files were transferred from the old to the new, making for a seamless transition. I look forward to doing business with the team at Quality Plus for all of our home and business needs. Many thanks.

Tim Schlose

Have been using this company for troubleshooting problems, repairs, upgrades, and system purchases for over 5 years. They are extremely timely, fair, and courteous, I have recommended to friends who have thanked me for the referral. They have taken care of my business with their IT as well. I would be lost without them!