SERVER PARTS WAREHOUSE INC

Reviews 5

KM

kmdond somdybd69

Dependable business partner. I’ve recently started a small transcription company with 10 employees. We aren’t operating at a loss but still don’t earn enough to hire a full time tech guy. Some friends say it’s a miracle my company has survived for 6 months without a technician. I have Server Parts Warehouse to thank for it. I get all my networking components from SPW and their product support is amazing. Whenever there is an issue with my network, I just call them and they would tell me how to fix the problem. Just last week, we had an issue with our internet connection so as always I called SPW for help. I got connected with Roy and he walked me through some trial and error. It took almost 90 minutes before we managed to isolate and solve the problem. What other company has customer service agents who will stay on the line with you for 90 minutes even if you aren’t even calling because you want to buy something? SPW’s product support is simply outstanding. Pair that with their good products, fair pricing, and on time delivery and there is nothing more you can ask for. If you haven’t tried shopping at SPW yet, you are missing out.

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Alicia Pegelo

I wish I could give them Zero Stars. This is a SCAM COMPANY. This is my horrible experience with them: Oh it says the product is in stock on their website, and it had affordable 3 day express shipping. I thought how could I go wrong. Well after a week I called and got 2 people who said they will call me back...never happened. The 3rd person I called into said I had to pay $200 more dollars for shipping... I guess I really need the product now that its late, so I paid, another week passed without product, I called with the same responses Ill have to call you back lies. I decided to e-mail them via their website, but gave up after 5 e-mails (been 4 weeks since ordered now) I got a response about 10th time I called who said it has not shipped from the warehouse yet and itll be about 1 more week. I asked for return as they have ruined my project deadline. Its been about 2 months without a return confirmation. I keep e-mailing and calling without any responses now. I have seen other reviews stating more horrible experiences. Dont throw you money away here, pay a bit more and actually get the product.

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Rosemarie OKane

I placed an order with Server Parts Warehouse last week. They were kind enough to ship out my order next day air and were responsive and really a pleasure to work with on all levels. I would recommend this company.

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NE

ne il

Product was defective. Vendor refused to arange for any return or credit. Will not consider this vendor again.

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Zoraida Mercado

Got help from Sami and my parts got here at last. Thanks!!

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