Category: | Auto Parts Store |
Address: | 94 San Tomas Aquino Rd, Campbell, CA 95008, USA |
Phone: | +1 408-370-0758 |
Site: | autozone.com |
Rating: | 3.8 |
Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–9PM 7:30AM–9PM |
J
J Rodak
Terrible attitude and service from the "manager" - not the store manager, the acting manager at the time I visited.. An employee sold me the wrong part. I purchased a few hundred dollars worth of things, they took my phone number down (for account and return reasons) at the time of sale. Part didnt fit. I go to return the part, with no receipt. The manager told me "store credit" only. Really? Your store sold me the wrong part, which cost me time, and you have the part that I need to return on my AutoZone account? Give me my cash. 0 stars if I could, because all of that was coupled to a horrible attitude. The manager is a prick.
JA
Jason Daly
I was quite happy that AutoZone was open until 9:00 on a Sunday when I returned with my family from a long trip on a Sunday evening to find our other car (the one I use to commute) had a dead battery. I was even more happy that there were two very attentive and helpful people working that night. Even though I arrived just a few minutes before closing, they helped me find what I needed so I could get to work the next day. I know where Ill be getting my parts from now on!
CH
Chris Alvino
Really weak customer service at this location. They had two employees taking calls from other autozone stores rather than helping a long line of customers. Both employees were using foul language while talking with the other stores in front of customers. Waited 15 minutes to get help with one person in front of us. Will go to OReillys next time.
AN
Anand & Poonam Pandey
Lethargic staff. Very slow and poor service. Even though there was only one customer before me but I had to wait for 30 minutes before I made the payment. Trying paying to other counter but the staff was talking over phone having personal conversations and asked me to wait behind other customer on another counter.
SC
Scott Kwong
Dropped off some oil for recycling. An employee, a younger fellow with dark hair, was extremely helpful and friendly. Didnt have anything that I needed to buy at the moment but would definitely do so because of the excellent service that young man displayed.
AN
Annette Olson
One of the managers, Sanam, went out of his way to help my husband, and I. We received excellent above and beyond customer service from him. I highly recommend this AutoZone, and specifically this amazing manager.
RO
Rolando Landrian
Called me telling me they had my part! I get here and they cant find the part! Its just 1 part! How do you lose 1 part! There is supposed to be a designated area for will call/parts pick-up! Bad Inventory Control!
TH
Thomas Fritz
Under staffed and long waits or maybe if their staff knew more, they would not be so busy looking stuff up on the computer. IDK... long waits because they are always on the computer.
CH
Chris Carini
Stopped here to return some items purchased from another Auto zone, was convenient as I was already in the area. Nothing wrong with items purchased, just did not need.
CH
Charles Wilson
Jose O. and Richard N. were both very very helpful. I spent $62 instead of $4 because they were both efficient and recommended what I needed. Great service at 9:40 pm
BI
Bill Horbaly
They had the part we needed and helped with the warranty. The worker even checked the alternator while in the car. Great service!
RU
Rudy19antoniogmail.com Lopez Vasquez
Muy buen servicio en mi idioma salí satisfecho
TI
Tim Brengle
Quick attentive staff. Unfortunately their database gave the wrong size part. But they made it right!
SY
Sy Na
Lousy prices, good location. Come here only if you cant wait 2 days for Amazon to ship to you.
RO
Roberto Echeverria
Atienden muy bien Me gusta
SE
Sean Oliva
I like the staff, they help me whenever I go there and answer all my questions I have..
BR
Bryan Schnell
They let me take out a piece to see if it fit before i bought it.......class act.
AL
Alan Turk
Why are you closing at 8pm when it says you are open till 9pm?
ME
Meri Pexton
Its the auto place that the bums can hang out at and drink
RA
Ray Chen
You can rent the tool for free, only need deposit.
AN
Andrew Klofas
This place is NOT open till 10. Closes early
CH
Chris Dyrby
Good service and had The parts I needed.
RA
Ramandeep kaur
They are very good in there profession
ST
Steven Scharf
Did not stock the part I needed.
RO
Rosario Arroyave
Great customer service!
AM
Amar J
Dudes know their stuff
JO
joseph esavian
Super helpful staff!
BR
Bryan Ventura
Great service
MI
miles schifano
Good location
BO
Bob Allen
Helpful staff
SU
Sukhi Sandhu
Good service
EL
Ely Gutiérrez
Good