Rite Aid

Reviews 8

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Lily Arias

1690 East Grand Ave Arroyo Grande, CA 93420 1/22/2017 approximately 6:30pm I walked in with my family to get some ice cream. There was a woman with her child there as well. They were waiting for service. We stood in line behind them and waited for about 10 minutes. There were two people working the sales registers. And there were people in that line as well. After about 15 minutes, Susan, the supervisor acknowledged us. She let us know that they are busy and it would be a bit before we would be helped. We said ok along with the people in front of us. Another 10 minutes went by and she told us if we wanted we can go get a gallon of ice cream in the back, because they were busy and could not help us. We asked her if one of them could help us, and she said no, that we could get ice cream in the back. And that she will be closing the ice cream area soon. All this time, she was talking to us from the register and we were over at the ice cream area. I offered that if I stood in that line and placed my order, could she then assist us. She said no. So we looked in the ice cream freezer where the crunch and other ice cream bars were, and they were all melted! The dibs were melted, you could hear the ice cream swish in the carton! So my cousin kindly went to the register and got in line, when it was his turn he asked if someone could help the people in front of us and then take our order? She said no. The people in front of us left. Then Susan walked over to the ice cream area and took about 3 minutes or more explaining that there are only two people in the store and that they could not stop what they were doing to serve us. That they were not going to serve or help at the ice cream area. So when she finished speaking, I stated that in the time she took to stand there and explain that, she probably could have taken our order and served us. She threw her hands up and turned away angrily and went back to her register. I think she could have handled that a little better. We are customers as well. We were there to purchase an item that is sold in the store. And we were refused service because she was too busy. She could have served us when they were down to one person in line, and left the other girl to help those people. Because we waited a long while, and people who got in her line were not there for very long. We decided to leave and take our business to yogurt creations across the street. We really wanted our rainbow sherbet, but had to settle for yogurt.

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Andrea Mackey

After helping the lady in front of me, the pharmacist told me that Id have to come back because it just turned 6pm and she needed to close. I honestly had no idea that they closed so early. I explained that it was for an antibiotic for my son that was already filled, all she had to do was sell it to me. She said no because she needed to leave town. Im a pharmacist, Ive worked retail and been a pharmacy manager for 10 years. I have NEVER turned away someone who was waiting on line just because the clock struck 6pm and their antiobiotic RX was ready .

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Nicole Ortega

We have been with them for years and they treat us very well and always go out of their way to make sure we have what we need in time. Reda the pharmacist is the nicest and best ever. If you ever have a question hes right there to help explain it to you. Such a helpful staff too.

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Lorraine Hunting

Their drive-thru can get backed up at times, friendly staff, and great selection of items. Clean store. Pharmacy doesnt always have the prescriptions I need.

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Gary Johnson

Everyone is very helpful and nice.they will go out of there way to help you out. My trips to Rite-Aid are always pleasant

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PA

Paul Malarik Jr

Above average in cleanliness...good variety since it is a larger store.

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Luis Wolff

Horrible wait times at the pharmacy but good ice cream

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Daniella Michelle Lozano

SLOw

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