Office Depot

Category:	Office Supply Store
Address:	3180 N College Ave, Fayetteville, AR 72703, USA
Phone:	+1 479-587-9100
Site:	officedepot.com
Rating:	3.3
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 19

Reviews 35

Deborah McAlister Faddis

I bought a computer 11/1/2014. It quit working & went blank 7/29. On 8/2, I took it back to store. Tech told me it was that the power source was not getting from the cord to the battery. That the computer was crashed. To replace it would cost so much, might as well buy a new computer. Heart-broken, I talked to my 24 hour techs. Per their suggestion, I called the manufacturer. The manufacturer guided me through resetting he whole computer. I called the store just to let them know the techs should not tell customers that computers are crashed till they try the reset function. The manager told be very rudely that they do not repair computers, only the software. Thats not what the tech insinuated on Sunday by telling me the computer crashed! He took on the role of saying the computer component between the cord & the battery was "crashed". I just let the manager talk & didnt say a word. I didnt like his tone of voice. So when he finished, I just made a comment that he didnt have to be so rude & hung up. My intention was only that the techs shouldnt tell customers their computers are crashed when they dont know. Like my techs, they should advise them to contact the manufacturer & that they dont repair hardware. Thats all I was trying to accomplish. I didnt deserve the "ill" tone of voice. I certainly didnt speak to him in a bad tone of voice. My suggestion, just go the Best Buy. Hehehe...

Jacqueline Chamberlain

My friend and I went there to look for an item, while we were there we decided to try out the chairs and pens. But we WERE going to buy the item we were looking for. The first 10 minutes we were there, a round guy asked us if we were doing fine and I said yes. We stayed there for an hour and 19 minutes. After the hour passed, the round guy basically called me out and ask me if we were waiting for someone (keep in mind he was talking obnoxiously loud and embarrassed me) then we decided to leave;l. The whole time we were there, the employees just kept an eye on us, as if we were going to steal something. I did not like my experience at all this time. I usually love this place. I went on 3/19/17. Did not like the employees.

Leeroy Crossland

The lady, if want to call her that, was very rude and unprofessional. She handled this problem terribly. You need new staff here at Office Depot. Another lady just walked out and said she must have been having a bad day and was rude to her as well. If you wonder why your losing business this is why. I will not be back. I will also be returning my $337.00 worth of recent purchases. The GM needs to clean this mess up!!

Jarrod Hunt

Worst customer service experience Ive ever had. Had to drive to get money taken off a gift card from a refund to be put back on the debit card, and the manager, Heather, said that was what would happen 100%. Get there, nope doesnt happen. So now I have over $100 office depot gift card thats gonna be wasted cause i refuse to spend money at this terrible place

Anna Busby

Worst customer service I have ever had. The man in the printing department was incredibly rude and hung up on me. When I called back to speak to the manager, they put me on hold for 5 minutes and then hung up again. I would not recommend them to my worst enemy.

Eric Davidson

I purchased an HP printer with a SquareTrade protection plan. The cashier made it very easy to sign up for a Rewards card, which saved me money instantly. Will be taking the survey on my receipt! Friendly staff, highly satisfied!

Betty Vanvalkenberg

Always very helpful ! Management goes out of his way to help you !! Friendly , funny , helpful !! A few younger staff still. Needs training in customer service but thats pretty much how ALL the younger generation !

Kyle Dobbins

Its acceptable. I normally order off Amazon, but if you need something in a hurry... My boss uses their online service and I havent had any problems with it.

May Le Rey

I did not find the experience pleasing. My grandfather bought a printer that he was unable to pick up and no one offered to help take it out to his vehicle.

Janie Michaelson

I can usually find what Im looking for here, and most of the time service is good. But I have had some negative experiences with customer service also.

Cynthia Maggard

I find the calendar and planner selection here is one of the most extensive year round. Not just at year end or when school starts.

Brooke Attebury

It is always so damn hot in this store, the poor employees must HATE IT. I ROASTED TWICE trying to shop here. I mean its HOT.

A Private User

Very good service, and the techs do everything in their best interest to save you money. Sheays an idiot.

Keaton Dalquist

Good office depot! I got an office desk and chair here for my apartment. Was quick and easy.

Earl Green

Good place for office supplies and computers, but way overpriced for computer repairs.

Whitney Peck

Daniel Lawson you are funny sir!!!!! Your just glad Im working with you now!!!