OfficeMax

Category:	Office Supply Store
Address:	410 Center Dr, Superior, CO 80027, USA
Phone:	+1 303-499-4484
Site:	officedepot.com
Rating:	3.4
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–8PM 10AM–6PM

Location

+−

Leaflet

Photos 10

Reviews 13

James Barron

These guys bent over backwards to help me out even though they ended up losing a lot of money from the deal. I can only imagine how well they would treat a customer that actually made them money. So heres what happened. They put a for sale sign on the wrong desk/hutch set. The sign was for a cheap desk, but they put in on the expensive desk. I didnt know it at the time. It just looked like an insane deal, so I took it. At home I started to put it together only to find that it was the wrong desk. I called them back, and they realized the mistake. The manager, I believe her name was Angela, told me I could get the desk I thought I was getting. If it was more, I wouldnt have to pay the extra. If it was less, they would give me back the difference. Awesome. I returned the desk and showed them the one I thought it was going to be. I noticed they fixed the sign. It now said the sale was for $400 when before it said $250. They still honored it. Now if I was simply happy because of the crazy mistake, I wouldnt be writing this. It was how they reacted to this and how they treated me that prompts me to write this. They didnt balk or complain. They simply honored the bargain. The desk wasnt in stock. There was only the display model. So they had to order one, and at this time they are still in the process of merging with Office Depot. So they had to go back and forth between both systems. It looked rather confusing and complicated. The young man who helped me, I think his name is Chris, worked really hard to make everything work out for me. It took him an hour to do it, and I can see how some people would be upset by the wait, but I saw how hard he was trying. Dealing with a strange situation and working with two different systems with one being new to him and an import system new to him looked pretty stressful and difficult. He handled it with diligence and professionalism. I really appreciate his efforts. The icing on the cake was that the system kept insisting on shipping the desk to my house for $40 instead of doing a store pickup. So Chris and Angela finally just had the system ship the desk to my house while subtracting the $40 so I would pay it. If this isnt customer service, I dont know what is. And they were losing money off of me. How much more if they were actually making money. They get all 5 stars. Id give them more if I could.

Harry D

Is there a lower rating than 1? Spent over an hour trying to purchase a gift card. Even though they could not activate the card my credit card was charged the full amount (over $400). Simple solution, refund, right? Them "No, we cant give you a refund on a gift card." Me, "But it doesnt work." Them, "thats correct." After an hour of them telling me no and trying to contact the GC company, I called the district manager, Travis. Within 2 minutes I had the refund. Why is it that common sense can not trump company policy? By the way nothing was offered for my time, not even an appology. Terrible

Michael Green

Angela and Bob in the printing department are AMAZING!! I had a very challenging project that other print shops couldnt handle. At this Office Depot they made light work of the project and dealt with all of my perfectionist requests with a smile! The project turned out PERFECTLY

A Private User

Why is it that these big box retailers cant figure out the simplest things on their websites and listings? Post your hours clearly or I will never shop with you!

Bennett Boothe II

The new store manager Krista is turning this officemax into my favorite store. Awesome service, clean store, always in stock on the stuff I need.

Cody Limber

Descent selection of things but I would really only go here if youre in a hurry otherwise ordering online is a better option

Pancho Villa

I was followed around like a criminal. The salesperson would not leave me alone, so if your not white dont go in here

Sean Maday

A standard selection of office supplies, but the print center seems a bit understaffed.

Steve Ruge

Pretty clean inside and friendly staff even if they push the sale items at checkout.

Joi Lin

A smaller, Office store, but they usually have what Im looking for.