Category: | Office Supply Store |
Address: | 7350 W Alameda Ave, Lakewood, CO 80226, USA |
Phone: | +1 303-742-0500 |
Site: | storelocator.staples.com |
Rating: | 3.4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM 11AM–6PM |
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Jeremiah Biondo
On 4 separate occasions I have tried to purchase one of the most expensive office chairs they "offer" in store as I do not like shopping online, All 4 times I have been forced to make my purchase elsewhere due to them being out of stock. Once again, each time the manager on duty explained to me that I may order of the internet. I am a busy person, I dont have time to travel all across Colorado to spend my hard earned money, nor do I intend to sit around and wait at home for something I can take my pocket full of green cash to any other retailer that says they offer this product ( I have every single time with reciepts to prove it.) Feels like I am being punished for not trying to buy the bargin basement chairs that offer no real comfort. I apologize Staples, i will never bother you again by walking in your store intent on buying something when the most likely answer is going to be "we can order it online" No thank you!! I know even McDonalds runs out of fries from time to time but not every single time ive been there. The owners of this store should see how much money walks out those doors due to horrible supply and demand controls!! ( I keep reciepts from other store where I spend my money, over 1600 dollars to date Staples just does not want from me.) Poor business practice...
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Rafael EnnsFigueroa
Very poor customer service, and either lack of knowledge or lack of care. I hadn’t been to Staples in about a year, but I used to recycle ink cartridges through their rewards. Stopped in today and aside from asking the cashier how his day was going, twice with no reply. I asked if he could see for credits in my account. In an aggressive tone he informed me that it is my job to track my credits through my email and that he could not give me any information, etc... Pretty much “no, and don’t ask again” was his tone. According to Staples he should’ve been able to see if I had any when I checked out. I don’t understand the need to treat customers so disrespectful. Never shopping here again.
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Kristen A
The people that work here are rediculous we got business cards printed and they didnt print what we gave them on our business cards they dont care about quality all they care about it getting it done quick and when we confront the lady there she said it was all our fault and there was nothing she could do. Its like take pride in your work you should want to make it right. Dont let the customer leave pissed sorry but 1 pissed of person creates 100s you just lost out on all those potential customers. Goodbye rude employees.
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Frank B
I brought my laptop in to be looked at, because it was blue screening and making weird noises when it was turned on. I took it to tech center and the tech was extremely helpful and knowledgeable. I think his name was Eric? Im not sure, but hes extremely tall. He had it fixed within a couple hours and when I picked it up it was running as if it was brand new and no longer making weird noises. I would recommend this store to anybody who needs their computer serviced, and ask for Eric.
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A Private User
WORST STAPLES IN DENVER METRO! The fact that they have lower prices than Office Depot does not make up for the frustration we suffer every time we enter the store. The employees are not knowledgeable, and it doesnt seem like anyone cares about their job performance, or the performance of their company. Hire someone who can perform basic mathmatical functions and point me in the direction of the pens. PLEASE!
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Stephen Hook
I have been a regular customer for 2 years and they have lost my business. 2 months ago they got a new printing manager and the place has gone to crap. Most recent 2 times I went there I waited a hood 20 minutes l to be told they could not complete a print job I have had done there on a monthly basis for the last 2 years. I am never wasting my time there again.
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Kristina Russell
Three cashiers in empty store and they asked us to wait until one of them will finish typing something. Two others were just looking at us. Didnt apply my companys corporate discount because apparently I need to have a reward card which is never required for my discount in other stores.
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Allison Praeuner
Very friendly customer service, however poorly calibrated machines. The document I printed was very heavy with photos and they all had a green tint to them. Not good for a professional trying to showcase their work.
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James Harris
Excellent printing services. I needed a little bit of guidance getting a booklet printed and they were happy to provide. Under their care, my project turned out beautifully. Great, friendly, professional service.
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Luke Paulin
DO NOT go here for any printing needs. They will mess it up and waste your time. There is a perfectly good Office Max a block away that will do a much better job at pretty much anything.
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Luke Paulin
The print center literally has no clue how to operate their equipment, or a computer. They have no idea what they are doing. Please focus more on training your employees Staples.
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A Private User
We get all of our offices office supplies at this Staples. They deliver it even though were local and their prices are better than who we used in the past, Office Depot.
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Joseph Ford
Self scanner was stuck loading, employees are clearly not trained to fix it, and they couldnt help me with what I needed scanned.
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A Private User
Excellent service from both manager and staff in printing center (Hannah?)....a pleasure to have this close to my home in Belmar
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Gabe Torres
Great customer service from Shauna at the printing and copy desk. Reasonable prices on ink cartridges.
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anna rael
Had computer worked on and was satisfied with servive and besides dtr in law works there
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Sunny Dioxide
Really organized place, where they get every project for school right, and fast...
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Robin Paulson
The young lady was very kind and thorough! She worked in the copy and print area.
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Justin Nokovich
Emma at the Lakewood store was fantastic with customer service!!!
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Kathy Murphy
Best service! Very available and gracious staff to help you!
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Felipe Mier y Teran
Always find what I need, always friendly staff!
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Mandy Rosales
Best one i have ever been too
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janet snydere
Cant recommend enough