Staples

Category:	Office Supply Store
Address:	210 Ken Pratt Blvd #140, Longmont, CO 80501, USA
Phone:	+1 303-776-0747
Site:	storelocator.staples.com
Rating:	3.7
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM 11AM–6PM

Location

Photos 36

Reviews 12

Noah Sanders

So I ordered a computer, and it took over two weeks for it to come from another store an hour away, and when I opened it up, it was broken in two different places. I took it back and they offered me another one, but a lesser one because they were "completely out of that model" I guess meaning that it was the last one available through staples...ever? So that didnt entirely make sense, and that was all that they were willing to tell me. They gave me a fair price though, so that was nice. The customer service was pretty good, my biggest issue is with the computer I bought from them still has a fundamental issue with it; the keypad doesnt work at random times. It just stops working and have to give it ten or so minutes and then it will start again. Really inconvenient and quite frustrating. I asked what they could do about it, and they want me to pay for shipping for a defective product that wasnt what I initially ordered. And then potentially pay for the repairs? It was too much to be worth it. And that was all they were willing to do. So my issue isnt with the people themselves but more so the company and the support they provide for their stores. Overall, thanks but no thanks. Ill go somewhere else next time.

Kristen Klein

I received the most thoughtful, helpful, and amazing customer service experience from Abby on 10/29/15 at the Staples on Ken Pratt Blvd. in Longmont. Abby went above and beyond for me ( a teacher) with price-matching, customer-experience, and human kindness. I am forever grateful to the work of Abby and those like her who truly care about what they do, and do it well. In addition, I always receive excellent customer service from all of the printing-specialists at Staples in Longmont. These folks (2 women in particular--but I cant remember their names) went above and beyond for my printing jobs--making sure I received a phone call/email when the order was complete and that the fonts/styles were readable. Thank you Longmont Staples!

Tracey Valentine

Every time Ive had to make copies or print things their staff has always been extremely helpful with me. I could agree that theyre not always coming up to you asking if you are in need of any assistance but if you need anything walking up to an employee works pretty good they immediately stop what theyre doing and help you with your needs. Its a good friendly staff.

Dina James

Every month I have close to 1000 copies made in the copy center. This month I was shorted several hundred which is costing me time, money and time management difficulties. When I called to complain, the manager said "I dont count every copy that comes over the printer," she was unsympathetic and snotty and I will look elsewhere for my printing needs in the future.

Wendy Ostgaard

Anna, the manager, is very rude and unhelpful. I have a printer that failed after only 3 mo., and she would not help at all. Staples sells inferior product, and backs nothing. Go to Best Buy, at least their people will help.

Brian Carr

Worst customer service ever. Never going back ever. You can stand over by thier laptops and nobody helps you at all. No prices and/ or wrong prices.

Lindsay Sutherland

I had to get a picture blown up into a poster board and Roberto at copy and print was excellent! He was so helpful!!

Lucy Furr

Good customer service. Store looks clean and organized. Always in and out very quickly.

Rachel Villarreal

Online or in person, everyone is very helpful, kind, friendly and knowledgeable.

Danielle Raasch

Everyone here is super helpful and amazing.

Ashton Mitchell

They usually have what you need.