Arizona Best Cars

Category:	Used Car Dealer
Address:	9207 N Cave Creek Rd, Phoenix, AZ 85020, USA
Phone:	+1 602-870-8080
Site:	arizonabestcars.com
Rating:	4.8
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–3PM Closed 12–5PM

Location

Photos 90

Reviews 6

Jess K.

Wife and I bought a 2011 Prius with only 30k miles and clean car fax. They fixed the AC compressor, put 2 new tires on front (Michelin), and ordered a side panel piece for the inside. This place is needle in a haystack considering the neighborhood but who cares if everything checks out and the customer service is good. That is exactly what we received!!! A+ Service all around. When I read reviews from past customers it just baffles me when they mention that the car they purchased 2 months ago broke down. Here is my advice to all those customers: Spend the extra $150- $200 and bring in a certified mechanic for a Certified Pre Inspection of the car if you are concerned; (2) You as a customer have 15 days to get your affairs in order and to have the car looked over; (3) Spend the extra money and get all the fluids flushed so you know where you sit with your new car. You can only blame yourself for the negligence on the car if you dont do your homework and take care of the issues. This is a "used" car dealership who are up front with everything. You want a new car and pay the high price fees of a real steelership then by all means go somewhere else. After a few months in the car and almost 8k miles and preventive maintenance done on it, we could not have asked for a better car. Thank you AZ Best Cars for your professionalism and getting us the extra parts. Fyi they dont negotiate price because they are already below KBB and more than fair with everything. KEEP UP THE WORK TEAM; MUCH APPRECIATED!!!!

ryan mccullough

So for starters I was an out of state customer and when I saw the car online I was very pleased with the price so I talked to the owner and decided to buy. So the owner made arrangements with me over the phone to even open up early just so we could go through everything and get on the road sooner. When we got there was when every bring started to go downhill. They were very unorganized and couldnt even find the key to the car, and they realized that another employee had it and wasnt coming till later so we ended up waiting for him. When we were able to look at the car many features that were on the add just werent there to begin with, and after asking about them they just brushed it off and claimed we should have known from the pictures. After that we noticed the wheels had Oem wheel lock keys on them, but there was no key, and if we did have it ther was no jack or wrench so we would have been stuck anyways. So they ended up breaking off the locks and giveing us a jack. When we were doing paper work they told us that they would overnight the title to us once the check cleared, which we were okay with and took the car home. After almost 2 weeks I called and asked about the title and they told me that sense the car was a trade in it would take 30 days after they got the check to receive the title, which is another hustle because in my state you only have 30 days to register a vehicle before you are required to pay day by day penalty fees. Over all the worse car buying experience Ive ever had.

Matt Noah

Got a good car at a fair price and worked with a fair down payment option. Very nice clean car. 2010 mazda 5. They were very nice to my wife and worked with her. Car was good for about 1 month till we took a drive to cali and the front end started to shake badly,I took it to a shop thinking a weight fell off the wheel. Mechanic said all 4 tires were bad, internally damaged by rot and sitting to long as they were old tires. They looked good on the outside but were seperating on the inside. As for the shake it was both front struts, they were bad, leaked all fluid out. We called multiple times and advised of the situation and they took days to call back just to say they wont fix it cause he just did the rear shocks "rear shock". I advised it was front shock/struts not rear, he replied "I wont replace both". My wife then advised we have a warranty on the car and a full replacement warrant on tires, with that being said they accepted to replace the tires and fix the struts. We get it back with 1 new tire and 3 original bad tires and struts are fixed but now there is a clunking noise from the struts. Really poor quality care. Now they wont answer our calls. We had to call from a phone they dont have the number to just for them to answer. They just reply "I will look into it,thank you bye" been 2 weeks and still havent heard from them. I would just like them to make it right.

Joseph Sansone

I saw a nice Lexus GS they advertised. It was a color I liked. I was a bit nervous when I drove there because I had a not so pleasant experience last time I bought a car. But those guys at Arizona Best Cars are real gentlemen. They actually sold me the car I wanted for the price I saw on Google. And they did not even tried to push their finance like a last dealer I bought a car from. I had my check from USAA and they gladly took it. They actually was the first dealership who did not make me wait for hours before the delivery. I came around 10 a.m and after I test drove the car and inspected it I left a deposit and was pleasantly surprised when they said that I could leave and come back at 12.30 pm. When I came back the car was clean, with full tank of gas and plates already on it. I signed the papers and drove away happy only 15 minutes later. Great service guys. And special thank you to owner Albert for taking his time and getting me owners manual after the sale.

Trey Bower

I am the customer who purchased the Ford Mustang Peter Orona was interested in. My father and I went down there to look at the car because they have amazing deals and prices from what i saw on the internet. After a test drive and price discussion with Barukh, he informed us that he couldnt hold the car without a deposit down. The very next morning we put money down on the car and purchased it that afternoon. It was a screaming deal on the car and i knew it wouldnt last more than a day longer on the market so i purchased it immediately. Peter Orona did not get "Bait and Switched", he just didnt act as fast as i did. Best of luck in your car search however Peter. Overall these guys were extremely honest, they even told me about a crash that didnt appear on cars car fax. The price it was marked at on the internet, was the price i actually bought it for. They had many nice looking cars in the lot, and overall i had a great experience.

Lisana Thompson

I looked over reviews prior to purchasing a vehicle from Arizona Best Cars and I must have been at a different dealership because Arizona Best Cars is nothing like any of the reviews I read! Arizona Best Cars sold me a Lemon vehicle! I purchased the vehicle 11/29/16 and have had nothing but problems, here we are 3 months later and still have the same problems! Arizona Best Cars has repaired the vehicle 5 times for the same 2 problems! When I asked for a different vehicle Arizona Best Cars said "No" and when I asked for my down payment back and they can have the vehicle back they said "No", all they want to do is fix my car again! Im now in the process of taking legal action and have filed a complaint with the Attorney Generals Office, BBB and will be contacting New Channel 3 on your side. My advice is DO NOT PURCHASE A VEHICLE FROM ARIZONA BEST CARS!!!!!!!!!!!!