Automotive Solutions

Related:	batteries plus tempe
Category:	Auto Repair Shop
Address:	1321 Earl Dr, Salt Lake City, UT 84104, USA
Phone:	+1 801-433-3433
Site:	automotivesolutionssaltlake.com
Rating:	4.9
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–1PM Closed

Location

Photos 8

Reviews 14

Cody Richards

Please note that my complaints are directed at the car sales portion of this business and not the mechanical shop. I bought a car from Brian (Pauls brother) and was very happy with the initial purchase. He met me after hours and gave me a good price for the car. My problems came after the purchase. Within a couple days of having the car the check engine light came on and it started running rough. I will admit that Brian never promised any warranty at all, and in fact I signed a paper acknowledging there was not a warranty (the same form you always sign at a car dealer that is hanging in the windows). Regardless I was impressed with my initial interactions, they had great google reviews, and their website said all their cars came with a 90 day warranty; so I was hopeful that if something went wrong they would try and make it right. This is not what I experienced. When I got a hold of Brian he became very defensive very quickly. When I brought up the 90 day warranty on their website he denied knowing they even have a website!? He said he had no obligation to help but he had a guy in Ogden that could give he a good deal to look at it. Long story short, this "good deal" saved me about $20 on a nearly $400 repair. Thanks a lot. I was also bothered by the fact the this had cylinder misfires 2 days after driving it away but they had provided a passed emissions and the back tail lights were the wrong ones and not working the moment I drove it off the lot and they provided a passed safety inspection. I bought a $2,000 car, I wasnt expecting much. I was not expecting them to honor any warranty by returning my money or fixing it for free. But I hoped that they might have been willing to do a little more than they did. If you buy a car from here just know it is AS IS and you wont get any help after the fact, regardless of what the website (that no one knows about) says.

Robert White

Brian definitely stuck to his word. We recently bought a reconstructed car from Brian and it has been a great experience and a huge contrast to a purchase from another dealer we made last year. About 6 months ago we bought a car from a different dealer and within 24 hours we already had engine problems and the dealer wouldnt do anything to help us. After a few months the engine completely died and we needed to find another car. That is when we found a 2007 Hyundai Accent posted on KSL and we ended up buying it from Brian. My biggest worry was that within a month something would break and we wouldnt be able to afford a repair due to recent medical expenses and the cost of a new car. Brian told us that if we found anything wrong with the car while test driving it he would fix it. I asked what he would do if the check engine light came on within a month or so and he said he would take care of me. Well about a week later we noticed that the AC wasnt working and neither was the horn. I called and they were able to fix the horn for free. They are only going to charge me $100 max for the AC and Brian said he will eat the rest of the cost. Overall I feel like I found an honest place to buy my cars and get mechanical work done.

Cory Faber

I went to a dealership to get my car fixed for my tires because they were making noise and the dealership said i needed to replace my ball bearings and a few other things fixed because they were worn and they were going to charge me 1,300 to fix it. I told my friend about what was going on and they recommended automotive solutions so i went there for a second opinion and they looked over my car theres nothing wrong with my ball bearing the noise wasnt even coming from my tiers they only thing that needed to be fixed was my sway bar links which cost me only 175. I highly recommend this place they are honest and they take the time to explain what going on with your car so you understand it.

Abby Taylor

Honestly shocked about the seamless service I received today when my serpentine belt went out on my Ford Taurus. I gave them a quick call in the morning and they were happy to have me come in. When I showed up he quickly brought my car back saw the problem and fixed it while I sat in their waiting room which was nice. He got it fixed in less than an hour and it was only $115.43. Incredibly happy with the service they offer at Automotive solutions. They have a great team and a sweet puppy to greet you. I will recommend this business to anyone in need. Thanks again guys! Went again! Got an all new battery for $124! Definitely will be back again.

A Private User

These guys do great work. I know they have significant experience working on Saturns, but Ive taken by Trailblazer SUV and my Oldsmobile in to them and theyve taken care of me. Plus, they have great prices. I had to have the bearings replaced on one of my wheels. Automotive Solutions charged me less than half of what the dealership quoted me.

A Private User

Paul (the owner) was my neighbor when I was younger, so I might be biased, but he does very good and honest work. I consider him my "mechanic" and appreciate his advice when I call with questions. You can be confident that he wont take advantage of you, but will treat you fairly and fix your car for a good price.

Dianalyn Mendez

Paul was amazing to work with! He was upfront and honest about the used car I was buying for my teenager. This was the ONLY place that was honest and offering a sound vehicle. My husband is a mechanic and was able to verify Pauls assessment of the car. I would definitely buy another car from him!

Stephanie Carter

Went to another shop and got quoted $105 to get a full diagnosis of my car. Went to these guys and got quoted $45. Took car in without appointment and had all the work completed in under 2 hours for half as much as I thought it would be. Great experience. Scott is amazing!!

Jeff Bock

I worked with Brian who helped me through the entire process. He was a very honest seller and was thorough with the paperwork and covering all the details of the purchase process. He was very patient throughout the whole process.

Jake Mecham

I was picking up family from the airport so they could drive to Idaho, but their car had a broken alternator belt. These guys were able to fix it on short notice very quickly and at a reasonable price. Thanks!!!

Jay Knapton

Bought a car from them got it home everything was fine drive it the next day and it was not fine took it back for some repair and it was not fixed to keep the car from fishtailing will not go back

A Private User

At last a place that doesnt try to take advantage of you just because your a female. They treated me fairly and didnt over charge me. My car has been running great!!!

Dan McCleve

We take our company and personal vehicles here. Competitive prices and honest service. We are extremely happy with them and would recommend them to anyone.

Mister Larson

They are excellent and honest as the day is long. Great value on used and refurbished cars. If they sell it you can count on it! I trust them completely.