Category: | Gun Shop |
Address: | 1818 W Bell Rd #105, Phoenix, AZ 85023, USA |
Phone: | +1 602-866-0980 |
Site: | phoenixpawns.com |
Rating: | 3.1 |
Working: | 9AM–7PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed |
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Jax G
Beware this pawn shop has a lack of knowledge. I took my grandfathers Rolex in to this pawn shop and the man behind the counter looked at it for 5 seconds and tells me its a fake Rolex. I had my doubts because I know where it came from, so I took it to a different pawn shop that actually opened the watch and tested the gold on it, the second pawn shop then offered me $900 dollars for the watch. I eas very confused about the different opinions from the two different pawn shops so I took the watch to Schmidt jewelers to have it appraised. When the appraisal came back I found out it was a real Rolex with an appraisal value of $4500. Needless to say Im very happy I didnt trust A-z pawn shops opinion on the watch. Get a second opinion before using A-z pawn.
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A Private User
Walked in there the first time to see what they had looking to purchase an older nicer guitar if they had any. The employees that were there at the time were very rude and condescending to people that were coming in to pawn a valuable. I am a Army veteran but I had to walk out of there. I run a business in the valley so if one of my employees did not greet, ask a customer if they need any help or have respect for a customer that employee would not be there too long. I do not normally complain but this is an exception. This place stinks due to their lack of customer service.
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A Private User
Great hospitality and a very clean store. The staff was attentive and did not crowd you. They were knowledgeable of their inventory and helped me throughout my shopping experience. This pawn shop is definitely my first stop when I am looking for anything.
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John Buhrman
The worst customer service Ive ever seen took a 4,000 dollar watch in for the guy to say its not high-end enough for his store stay far away from this place to many pawn shops out here for them to treat customers the way they do
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Angela Bennett
I have used A to Z Pawns for years. All the employees are very personable and very helpful!! They have helped me get through some rough times and it is very much appreciated!!! Thanks Guys!!!
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Nick Sanger
Workers were overall rude. Wouldnt even make me a low offer for my ps vita because of a few scratches. Its a waste of time going in there, some people need to learn how to run a business.
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A Private User
Horrible overall experience, brought in brand new jewlery with tags still on it and wouldnt take it. And were making jokes about it and laughing. Brand new Tiffany jewlery.
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Katrina Drane
Thanks so much to everyone here for helping make my husbanda Christmas great! Great people, great products! Went out of their way to make sure I was satisfied. A++++
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thatguy3428
Decent selection. Stood by firearm counter for 5 minutes wanting to look at a SA clone while 2 employees stood around. Not going to beg to be your customer.
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Troy Rade
Great shop I am a regular customer there and always have a good experience. I buy all my wifes jewelry there and a lot of hunting gear. best prices in town
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Kaycee Fowler
I thought the people were very nice, I gotten some great bargins here, & I v also seen some way ridiculous prices but over all it"s not bad at all !!
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A Private User
Pawned my shotgun was easy to pawn when I came back paid less than what i expected. Friendly guys and easy to talk to.
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Benjamin Cee
Poor customer service. Terrible prices. They are asking msrp or higher for used items....and dont negotiate
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Shane Peters
You call and get a price on the phone when you show up they up the price! Terrible way to do business
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Tashia Williams
Been dealing with them for years and they are always out to help me if they can.
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Frank Lara
Great place always helps and always great low prices
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j bernavich
I honestly have nothin good to say about this place
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Keith Clark
Over priced I can buy new for what they are asking
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Jennifer Robinson
Great selection. Affordable prices for pawn.
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Adrian Gonzalez
tried to offer me 100 for my 1200 drum set ha.
MI
Mike Jones
Always there to help. Greta place
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Scott Davis
been going there for years......
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A Private User
Dont waste ur time n money here
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Ghettogodzz
inconsistent
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Andre Cohen
Rude