Nationwide Vision
| Related: | one vision eye care |
| Category: | Eye Care Center |
| Address: | 24654 N Lake Pleasant Pkwy #102, Peoria, AZ 85383, USA |
| Phone: | +1 623-825-0334 |
| Site: | nationwidevision.com |
| Rating: | 3.1 |
| Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 8AM–5PM Closed |
Location
Photos 1
Reviews 8
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Amanda Comer
The first pair of glasses I got here were fine. When I went back for my next annual visit the glasses I received after my exam were not what I originally picked and were way too big for my face and constantly falling off. When I finally realized they did not match my receipt I took them back. I was told they were correct but the could bend them so they wouldnt fall off my face when originally I was told they couldnt do anything about it. I said they still werent what I ordered. I picked out new glasses again and wrong again. My husband said they were not the correct frames either and the manager argued that they were and that she was giving us excellent customer service. Now I have no glasses and they wont refund me my money.
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Tom Bailey
It seemed the prescription was accurate but the transitional lenses were difficult to use. When I asked to change them to single lens glasses the office help showed displeasure in my decision and did not show any concern over the cost to which I paid for the original glasses. Im sure the single vision lenses must have been cheaper but there was no money reimbursed. The original glasses arrived within a week but after I had them re-done delivery was more than a week and a half later. Was this due to other reasons not warrantied? Sorry to say for the Optometrist (who was great) I would not recommend this office.
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David C
Well, they had me have an exam for contacts, I wanted colors, but I was never asked so I just had a trial pair for a month. Then, they gave me the script and it was brand specific. Trying to get resolved but so far, called last Friday, said they would need to speak with the docrtor first and would give me a call Monday. Today, several days later I called to follow up, they seemed confused, placed me on a several mintue hold and then hung up on me without calling me back - and they have no excuse, they confirmed my number right before placing me on hold. Avoid these people!
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Brian Derrick
My son had lost one of the teeny tiny screws from a pair of glasses he has. We didnt even purchase them here, so I felt a little bad asking them if they could replace the screw. They immediately helped, fixed it. I offered to pay, knowing Im not a client and that I free loaded. They wouldnt hear of it. I really appreciate their customer service, I cant imagine they treat their customers any less than I was, which was above and beyond.
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Sean Price
This place has the right management team! A matter that started negative ended up being resolved as extremely positive. Mary Anne and her assistant, Robin are a great management team! Thank you for resolving our issues with extreme professionalism!
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Lacey James
Love this location. Not a fan of Nationwide this is the only office of this branch I will go to. Been coming here for 5 years and its always a great experience. Love the staff and Dr. Koop is always great!
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A Private User
really bad service. messed up my glasses 3 times, and i still cant see. they keep calling me and leaving voicemails trying to get me to schedule my next appointment. bad news, avoid at all costs.
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Kate Jimenez
I LOVE THIS PLACE! Dr. Koop is so nice & the staff is so helpful. Wonderful experience