Category: | Sporting Goods Store |
Address: | 1120 S Country Club Dr # 104, Mesa, AZ 85210, USA |
Phone: | +1 480-833-1166 |
Site: | sportsexchangeaz.com |
Rating: | 3.3 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 11AM–4PM |
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A Private User
Went to Sports Exchange to get football equipment for my 9 yo son who has never played before. Was helped by an employee, no the owner, Kevin that Ive dealt with in the past. He was busy talking business about getting more space for his store. This employee spent alot of time with us, becuz needless to say my son was in between a small and a medium when it came to fit him for a helmet. When he put the medium helmet on, he would pull the facemask down over his eyes and say it was too big. When he put the small helmet on, it was snug. My son had a hard time getting the helmet off and in doing so, his ears hurt terribly! After much time, I think the employee started getting frustrated...telling my son, he needs to use his muscles and he charges $20/hr to come to his games to take his helmet off. At one point, while pulling the helmet off of my sons head, he hit my son with the facemask in the mouth. We have spent the last 4 days in urgent care, getting xrays, on pain medicine, missing school, and not playing football... for a possible broken jaw. When I called Kevin to talk to him about what happened he said he didnt think his employee did anything wrong... my husband also called and again was told the same thing, but he would get more info and call my husband back...which he never did. When my husband called him back the next day, Kevin said he was advised to no longer speak to us and refused any insurance info. My husband asked Kevin if he had kids... Kevins response was no... which obviously explains alot then to how he reacted to this situation. All we were asking for was for him to take some responsibility in what happened in his store! We spent $211 in his store...not able to return anything becuz the store doesnt take returns and now we have mounting medical bills. I will never go back there and really hope anyone reading this doesnt either!
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A Private User
These guys have great prices, particularly on used equipment. Watch for their sales on craigslist. They just had a great sale on used Olympic plates for $0.50/lb and new Kettlebells (the 1/2 pood increments, not the odd ones) for $1.09. Ive gone in looking for something and they will show me all the options, new and used and let me decide what I want. If they think the used option is better, theyll even say so. To the other reviewers, why jerk the guy around? If you havent done your homework on prices, then at least respect the store policies. These guys dont have a lot of foot traffic like other retail outfits, and their margins arent that good when you look at their overhead. Thats why theyre in the 99 cent center.
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David Jack Meyer
In 2013, I needed a set of (4) jump training "boxes" and found exactly what was needed, Apollo Athletics plyometric Jump Boxes :-) Those held up 100% through the last two years. Today (Nov 2015) I was in the market for kettle bells, sandbags, and some odds & ends and found the following: (2) kettlebells Apollo (2) "medium" sized Apollo sand bags (1) large $30 bag for transporting equipment I expect to put the sandbags through hell, so I will report back on those over the years.
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A Private User
Prices were very affordable. Service was spot on. and I am very satisfied with my visit there I will be a life long costumer. My 4 kids was misbehaving and I was having a very hard time keeping them under raps. Kevin just helped me as fast as he could and was very understanding about my kids. I did not feel judged or rushed along by Kevin and my over all experience was A++ service. If you read all these reviews please take the time to go to this store they were GREAT!
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A Private User
I agree with the negative reviews regarding the owners customer service abilities. I had a similar experience with him myself as I shop here frequently. The only thing is, you cant beat the prices or the selection of equipment. They have a HUGE selection of pretty much anything you would need to set up a full scale crossfit gym including rubber bumper plates, heavy ropes, gymnastic rings and suspension equipment. the works. just dont show expecting to make a friend.
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J Atienza
Ive been coming here for years. The old man is what keeps me coming back. Hes always friendly and glad to see me. The other gentleman whom probably owns or at least just runs the place always has an attitude until he remembers who I am. Perhaps im profiled? Ive recommended this place to so many people based on some of the hard to acquire items they carry. Now I barley come in and order my stuff online. No snotty behavior. No attitude.
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Brittany Brusnahan
Our family LOVES Sports Exchange! We have come here for many years with our 7 kids and have found great affordable options to purchase. Our kids love to browse and we have purchased many a good deal for the various sports our family loves. It is definately our first (and many times only) stop when we need "stuff"! This is a great store with kind and attentive owners, which makes shopping such a pleasure. Dont miss it!!
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Forest Oates
I have sold, traded, and bought tons of fight gear and home gym items from these guys along with other sporting equipment for my kids various sports. If youre a parent of an athlete do not pay top dollar for "brand-new" instead come here and get a huge discount on like-new gear and save $$ while also supporting a small local-owned business.
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A Private User
THIS PLACE SUCKS AND THE OWNER IS A JOKER YOU CANT EVEN TALK TO THESE PEOPLE WITH OUT THEM MAKING YOU FEEL LIKE YOU ARE AT SOME LOW CALL PAWN SHOP, I WOULD STAY AWAY FROM THESE JOKERS AND FIND A PLAY IT AGAIN SPORTS OR SOMETHING GOOD LUCK, OH AND P.S THIS IS NOT A HATE LETTER THIS IS JUST A HEADS UP
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Beau Curtis
Lots of sports equipment sometimes high prices, 1 thing I didnt like is how they fired my cousin for calling out 1 day for getting a concussion from cheer practice and then getting fired the next day even though the management said it was okay to call out for it. Totally not cool for doung that.
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Cesar Nunez
Got sold a defective bat. Went in to try to exchange it out not happening. They did not want to work with me.15 dollar bad bat which i traded for a not used baseball bat worth alot more that they are currently selling for 49.99 and i cant exchange for something similar in price
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Audrey Gloss
We have bought numerous pieces of exercise equipment, weights and kettle bells from the Sports Exchange. The owner Kevin has always been extremely helpful and courteous. We dont shop anywhere else for anything having to do with sports equipment. LOVE THIS STORE
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JR E
Went there yesterday looking for soccer equiptment. I asked the owner a question about a shirt and very rudely said no, blew me off and just walked away. I will never go there again and I hope the owner cleans up his attitude with other costumers.
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Gary Ahrens
Great store. Larry helped us pick the correct football equipment and sizes. He only sold us what we needed. There was no sales pressure. Very friendly, from Larry and the floor staff to Liz at the counter. Thank you, Ill be back.