Total Wine & More

Reviews 32

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Ron Lundberg

I went to this location looking for 2 specific items that their website says every store carries. When I went to the store looking for them, I was not only told they dont carry them, I was told their website was wrong. Furthermore, after looking around the store for a suitable replacement, I found the place where both items should have been in the store with an out of stock sticker. I find it ridiculous that the staff stocking the same shelves I was looking at did not even know what was supposed to be where. After finding suitable replacements to what I was looking for, I went to the cashier. During my purchase, three extremely angering and disappointing things happened. 1) When I approached the cashier, she acted like my purchase was an inconvenience to her doing nothing. The rest of my purchase experience was less than desirable with the cashiers attitude being much less than desirable and borderline rude. 2) While my military ID was suitable to determine my age, the cashier could not process the purchase without the managers approval. Why does a military ID need managerial approval? 3) The prices on the self were not the same prices at the register.One item was only $0.50 more which is not a big deal; however, the other was more than $13 more than on the shelf. When I brought this to the attention of the cashier, she simply said the shelf must be wrong and refused to do anything about it. Another consideration, I went to this store; because, others stated the prices were great, you could find those hard to find items, and customer service. What I saw is that their selection was great; but, their prices were not. The staff did not even know they carried the hard to find items I was looking for; however, they were out of stock on both items I was looking for. Finally, their customer services was worse than I have ever seen at a specialty store.. I am going to contact corporate about this less than stellar experience to see what happens. I will update my review dependent on their response.

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Michael Benecke

I purchased a growler and was told by someone at total wine it would not be any problem filling it up. It finally came in and i went to have it filled. Because it is not glass they refused to fill it and told me I would have to purchase one of their growers. I am very disappointed by this tactic. I came here quit a bit but will now have to find another place for my spirit purchases.

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Dan Shouse

Not a big drinker but my wife needed some obscure brand of Sangria, asked and was led to the very back of the store, in a dark corner (not kidding) there lay the wine hybrid i sought. Score. I think they have everything alcohol related, which for some hard partiers is probably like heaven on Earth. Nice prices too.

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Chris Barrett

By far the best place to get Cider Beer! The last 3 times I went they had coupons for Angry Orchard. With the $2 off coupon and the total price for a 12 pack was $7.99. Ever since that coupon I have gone back multiple times to use them before they expire. I literally have purchased 6 cases just to keep stocked up.

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Dire Goose

Insanely good craft beer selection and awesome that you can craft your own sixers. Only complaint is Ive been sent many coupons and have never been able to use one due to there always being a catch. The prices are very fair even without a coupon but if I can never use them they should never send them.

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Katie Jones

Loved going through the whole store. Wine tasting was great bought to bottles I tasted. Also the liquor selection tasting was nice bought another bottle of that. Overall bought $140 worth of liquor for my home bar and will be back. Selection is phenomenal

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James Berthiaume

Got a lot to choose from. Clean well stocked store. Only four stars because they didnt let us use a coupon, its like bait and switch. The small print says coupon doesnt apply to prices ending in 7...Who reads the small print?

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Keith Valence

Just got back from costa rica and fell in love with a beer down there. It was a long shot but decided to go to this huge LQ store. and guess what they had it!!!! AWESOME SELECTION at Total Wine

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Nicholas Hernandez

wow their staff know what I like! Took a recommendation and hate the fact its only a seasonal! Wish I got the name of the person who helped me but I will lok for him every time for advice!

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Karen Cook

Thank you Total Wine for putting your customer first. I had an issue with Bev Mo and it took you guys to make it right. From this point forward, Im dedicated to you, "Total Wine"

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Garrick Sims

This store has a great selection of wines, beers, and liquors! I was able to find exactly what I wanted (a bottle of Mellow Corn Whiskey) that I couldnt find elsewhere in town.

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Lannette Phipps

One of my favorite locations. I often go with the employees choices and have not been disappointed. They always seem to have my Quimay and Massimo and are always helpful.

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Stephan Isom, Sr

This place has EVERYTHING. And a bit cheaper than the OTHER super liquor store...wont say any names. I came there on Xmas Eve and got just what I wanted.

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Cody Craig

Nice location. Has lots of variety and plenty of high end libations. The cigar room is well stocked and the staff seem to know there stuff

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Jason Champagne

If you need booze and have no idea where to get that special intoxicating refreshment...this is the place. You want it they got it.

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oscar guerin

Best place for anything alcohol. If you fancy trying new things this is the place. Wide variety of wine and beer for anybody .

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Clifford Hassell

Infinite amount of selections, from the frugal to the big spender! Also, great gift items for your wine & sports teams lovers!

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Joseph Alejandro

A vast veritity of drinks, helpful works as well as knowledgeable people. Always a great choice when waking threw those doors.

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AR

Arizona Alliance Traffic Survival School

Ive been doing business here for more than 2 years. Everyone is always polite, educated about products and overall helpful.

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mmorzella

This is the only place I buy my favorite Jack Daniels. And newly discovered their cigar room. Not a bad selection either.

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Traci Nelson

This location has a good selection and a wide variety of price points. The staff is friendly, attentive and helpful.

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carlos garcia

Moderately priced and a great selection. Ill be honest, I do miss the liquor store feel of getting possibly murdered.

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Joe SprOckEt

Very helpful staff, and the best place to buy gifts for "That Alcoholic Friend." Lord knows its not all for you...

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Katie Shain

I really love this store. Great wine selection and really good selection of high end wines for special occasions.

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Michael Christopher Leeder

I would give it more stars, but the refrigerated beer section is surprisingly small if you want just a six pack.

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KeMonte T. Wesson Sr.

Great service! Staff will walk you to what you are looking for and help you with any questions you may have.

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Matthew Lewis

Staff is always friendly. Seemingly infinite choices of wines, beer, and the like and the prices are great.

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Tim Jackson

EVERYTHING you can imagine alcohol related is available here. Pricing is also much better than Bevmo

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Bonnie Kautsky

Great selections, prices better than anywhere else and weekend wine tasting to try new wines.

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Frank Wdowik

The people are always helpful and courteous. They help me find items that are hard to locate.

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Adam Walcott

Great store for all things booze. Good customer service, great selection. No complaints.

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Jason Lyon

The staff are a huge help if you need something special or specific. Huge selections.

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