|Category:||Cell Phone Store|
|Address:||9494 W Northern Ave #111, Glendale, AZ 85305, USA|
|Working:||10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–6PM|
Ive been with Sprint for 5 years! I have gone to this store a few times recently and I must say Ive received the best service there in all my 5 years with sprint! I have a bad habit of breaking my phones VERY frequently, to the point that assurion refused to cover me on the fourth occasion! I was stuck without a phone and was about to turn to a flip phone on desperation!!! Chris and Zoron are the BEST here! They helped change up my plan that allowed me to finance a new phone! Since I was already financing the broken phone I didnt think that would even be an option but these guys made it happen and the best part was that it was only going to fluctuate my monthly payments about $20! Considering that Ive bought two used phones at this same location prior (broke both) I was convinced it was well worth it! These guys are the nicest, honest and kind guys ever! I would recommend them to my family members! Thanks again guys and I hope you get a raise!
I had went in there yesterday not sure if i wanted to drop any or all my money on a new phone. Well the honesty and knowledge that Chris and his store manager had, convince me otherwise. I only got a new phone because I feel comfortable with the fact that they were telling me. I am now in love with my new phone the note 5. and the coolest part about it all is that set me up with a lease option. also I got a free tablet with it. Im still waiting for a phone call telling me how much I owe. it was all too good to be true but the reality of it is, it is true very big thanks to the store manager and Chris. thanks for having fun with me while setting me up. I will recommend anyone and everyone to this store location.
I went in to order a new phone because I cannot hear out of my current one(Thats why I pay for insurance). The Tech swear he could hear out of my phone. which by the way I have to have it on speaker phone or have headphones to hear anything. He was supposed to order my phone and have it ready in two to three business days. Here it is two weeks later... No phone ordered and no one remembers me coming in or placing an order. So.... I wasted time out of my day to order a phone which never got ordered!!!! Thanks guys :) I really appreciate it! DONT WASTE YOUR TIME...
At the time of purchasing this lg stylo, i was told i could bring it back within 14 days to get a different phone if i was not satisfied. On the 7th day, i took it back in saying i didnt like the phone. They claimed they suddenly were "out" of the less expensive phones, such as the iPhone SE that my wife chose just 7 days prior. I am disappointed and still dont like this phone but its not like anything is going to be done about it other than try to sell me another phone after paying this one off. Thanks anyways guys.
My sprint day experience with joel was awesome... The store atmosphere was Magnificent, almost unreal. We had music Playing, it was almost like a party up in there... The staff was excellent they really i purchased Internet service ... Looking at a happy customer. The excellent customer service Joel provided ( i purchased mobile hot spot and he reviewed my account for more effecient spending and saving me money). Made my time worthwhile as i was leaving glendale.... Thank you so much very appreciative. Azalea
A Private User
What an amazing experience!!! I have been to plenty of Sprint stores and this location exceeded all of my expectations. I walked in and was greeted by the friendly staff who not only fixed my phone through their repair store , they also assisted me with adding a discount through my employer and checked to see if I was on the right plan! This has saved me over 25$ every month. I have sent my friends and family there and I personally will not go to any other location!
Do not listen to the reviews recently, they most likely posted them themselves. Notice how the address is in every one of them? This place is absolutely terrible. They do not know what they are doing, they cannot even DOWNLOAD CONTACTS WITHOUT DELETING THEM ALL. They are VERY nice to you BEFORE you join them. Once you signed the contract they are EXTREMELY RUDE. GO TO A DIFFERENT SPRINT STORE IM WARNING YOU.
Do not use this store, the technician deleted all my contacts from my phone. He didnt apologize, and just said, "dont know what happend". I went to receive a replacement phone, handed him my old phone to transfer the contacts, he then hands me my old phone with "zero" contacts. Then states, I dont think you had any contacts on here. I had over 100, and they were all gone. Terrible customer service.
I was in the store on Sunday and Andy Reynoso assisted my fiancee and to get started on my fiancé s plan at Sprint from Verizon as well as clarifying information on plans and how to best open up a phone for international travel. Andy had a great attitude and was very personable. His knowledge and fun energy made what could have been a frustrating and long process rather enjoyable. Thanks again Andy.
I have had a great experience with the employees at the sprint store located at 9494 w Northern ave 85303,(623-772-100) I was greeted with the most friendliest workers. they helped me with getting the best deal out there and were very understanding. Helping me with picking out the right phone that works with me. I recommend this store to anyone who wants a great experience -Joanne walker
My husband and I went to the Sprint store at 9494 W. Northern Ave., Ste 111 in Glendale, AZ 85305 a few weeks ago with a question about our bill. Andy Reynoso jumped right in to help us get everything figured out, including getting our bill down UNDER what we normally pay. We always get the best customer service when we come to this location. Now, if only the S7s werent always out of stock!
Andy Reynoso Is AWESOME!!!! Hes on top of his game and he really knows what hes doing. I went in for a new phone and I love it! I got a G5 along with a rebate. I had a couple of previous issues with Sprint costumer care and Andy resolved all the problems I had. He is very patient and attentive and I guarantee you will leave happy from this location. ⭐⭐⭐⭐⭐
So I have been a customer with Verizon for years now and just came in to buy a case... Well Chris showed me the amount of money me and my BF would be saving every year. Well lets just say I was so impressed and amazed. New Sprint customer. Ask for Chris, he knows what he is doing and will save you all!! 9494 W Northern ave Suite 111 GLENDALE AZ 85305
DO NOT GO HERE. Horrible customer service. The assistant manager is very rude. He lied to me about my bill, suddenly there were other fees he never told me about. I called sprint customer service number and they said the guy was wrong. I thought it was the company that ripped me off, its this store. Go anywhere but here.