MAC Cosmetics

Category:	Cosmetics Store
Address:	7800 W Arrowhead Towne Center, Glendale, AZ 85318, USA
Phone:	+1 623-979-0451
Site:	maccosmetics.com
Rating:	2.4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 4

Reviews 13

Savannah Spencer

I went in to get some make up because my sister send me a gift card for my Christmas present but it was not the best gift because I had no help and when someone did help me she was rushing me out the door now you would think its Christmas get your commission sell as much as you can possibly get it but not here at this location it was what you want here you go get out my face then I told her I had a gift card the lady never say anything to me I get to the counter in the ladies like oh we dont except gift cards here youre going to need money and looked at me as if I couldnt afford it without the gift card I went home and when I looked in the mirror the little make up that she did put on my face it didnt match my skin I look pale yellow so now I have to go back and return it. unfortunately I would never want to go back to any of Mac stores if Im going to get this type of service Im sorry my Christmas sucks because people dont want to do there jobs

Skyler Puckett

I came in to get a foundation, but wasnt sure which to buy. I tried to get help from one of the workers, but the one and only woman on the floor decided she wanted to go ring people out while two other women were already up front ringing people out. Mind you, there were less than 5 customers in the store at the time. Then when she finally came to "help me" she couldnt even answer my simple question about her opinion on the foundations I had asked about. She then pulled another girl who had been hiding in the back to match me to the foundation I had chose. The new girl who came to "help" acted so rude and inconvenienced to DO HER JOB. She spoke but two words to me mumbling that my foundation would be up front. I didnt even walk out with the correct color. DO NOT go to the small store, go to the one in Dillards. Trust me.

A Private User

The products speak for themselves! People purchase MAC products because of its reputation for being one of the best on the market. However, the sales reps make it an amazing experience. They are exceptional when it comes to suggesting and/or applying make up that enhances your beauty traits, style etc. Ive been using this product since 1993 & every location Ive been to has been a pleasurable experience. With the help of these friendly staff members youll learn to experiment w/ different products & just have fun w/ it. This location is no different. You will not be disappointed after visiting this establishment!

Jaki Blunt

EVERY single time I go in there, the same chic is somehow ALWAYS there & ALWAYS extremely rude! Blonde hair, bad extensions or just bad hair and looks like shes 55 years old trying to be 25! Her eyelashes are always falling off AND she acts like shes BETTER than God himself! The ONLY reason I continue to go is bc of the product! This lady NEEDS to be fired! Next time I go in Im getting her name and complaining! I spend a lot of money in there and refuse to be treated that way any longer!

amber Bowman

I have always loved mac makeup but after going to this location Im not sure il never buy it again due to the horrible customer service i recieved. From the second i walked in was ignored and i already knew what i wanted. People that came in after me were being helped first. It was just an overall bad experience. If customer service is important to you dont go to this location.

Susan Denise

The young lady with the green ombré hair helped me out. even though it was a short visit she made me feel like she was happy to help me! didnt at all feel like i was rushed. she was with a client already but politely took the time to ring me out. definitely going to that location again.

Natalie Stewart

went to mac inside dillards! not a very good experience, the girls that were there completely ignore me and they were not even busy! I was like the only customer there! the girl that was at the register looked like she hated her job!!

Mrs. Curtis

Felt rushed... The rep knew that the foundation sold wasnt my color even complimented me. I gave the wrong number but she insisted I was right, if only she took the time out to say "Hey lets try another color or lets double check!"

Sierra Holloway

Shannon was wonderful. Showed me how to contour and helped me obtain a natural look. My 2nd experience with MAC and I am very pleased. I think Ive found my favorite makeup retailer!!!!!

jay lamb

Wife went in to buy some makeup one person working and three people deep lady opens up back door two people standing there talking wow what great customer service

Jissel Pineda

A lady helped me with my color foundation and I went home and I look so pale with it on make sure you know your color before coming here because they cannot match

Tyja Little

I love it! Prompt knowledgeable service

jacque rivera

always pleasant