Category: | Print Shop |
Address: | 9494 W Northern Ave Suite 110, Glendale, AZ 85305, USA |
Phone: | +1 623-772-6208 |
Site: | local.fedex.com |
Rating: | 3.2 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM Closed |
WA
Wanda Roberson
I thought it was just me... but I every time I go to this location I get the worst service. No one will greet you when you come in. At my last visit there were two people working... the one helping a customer said after a few mins he would be right with me... the other person walked around the store acting like he did not work there.. I was in a rush and after almost 9 mins the one walking around rudely asked could he help me.... Today I have called the store for 30 mins over and over and no one ia answering the phone and its 10:30 am. So now Im going to have to drive 8 miles out me way to get excellent service from the store on 99th and McDowell.
DO
Doug Lynch
Austin shipped a package for me. Asked if it required a signature. I stated no it did not. Turns out because of the value it was required, no one told me this. When i went in to correct it, spoke with Austin again who apologized and stated he could do nothing orher than give me the 800 number for customer sevice. Still trying to sort the mess out while my sruff sits at a facility in Cali. Customer service has not been helpful. Store sure was happy to sign me up for an account to get that stat but sure seems to care very little about fixing a mess they created.
EI
Eileen Gavagan-Redd
I have not seen the final product yet, as I ordered my poster in advance for a business meeting in early November; but I just had to make a comment today. Within minutes of placing my order, I received a call from Vanessa asking if Id like to change the color of the foam board to match the print color. I am very thankful that she took enough interest in my project to call me. I did make the change. Excellent Customer Service. Thank you Vanessa.
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Stephanie A.
Very unfriendly and unhelpful associates. Customers are not greeted or even acknowledged until 5 mins after entering the store. Would rather drive 6 miles out of my way to the next location than patronize this location.
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Sharon A.
Ive had these folks do several projects for me- I call and e-mail in the order and usually pick it up the same morning. Ive always received quality service and professional results!
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Patricia Maki
Took in something to be shipped They were very good natured about the fact that the return package I was dropping off was actually supposed to go to UPS.
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Kurt Williams
Very helpful staff. Got 2 pictures printed out and they look amazing! Never thought FedEx did printing like this but I guess they do.
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matt76dc00
They do not offer a notary service. But the bank next door does. The person was nice and all. Just wish the information was correct.
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Kathleen Randle
Friendly, fast service. Very professional. Would highly recommend.